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- Tasks: Balance financial records and provide top-notch customer service during the night shift.
- Company: Join the vibrant team at Marriott Birmingham, a leader in hospitality.
- Benefits: Enjoy competitive pay, health insurance, free hotel stays, and more perks.
- Why this job: Make a difference for guests while developing valuable skills in a dynamic environment.
- Qualifications: High school diploma and strong communication skills; hotel experience is a plus.
- Other info: Flexible night shifts with opportunities for growth in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
Marriott Birmingham is hiring Night Audit – Full Time
Birmingham, Al 35243
Job Description
The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel\’s financial records and providing exceptional customer service to guests during the overnight shift.
Key Responsibilities
- Balance and reconcile daily financial transactions.
- Prepare and distribute daily reports to management.
- Assist with guest check-in and check-out processes.
- Respond to guest inquiries and resolve any issues or complaints.
- Perform security checks throughout the hotel.
- Maintain accurate records of room occupancy and availability.
- Assist with other duties as assigned by management.
Qualifications
- High school diploma or equivalent
- Prior experience in hotel front desk or accounting preferred.
- Strong attention to detail and ability to work independently.
- Excellent communication and customer service skills
- Proficient in Microsoft Office and hotel management software
- Ability to work overnight shifts and weekends.
Physical Requirements
- Ability to stand for extended periods of time.
- Ability to lift up to 25 pounds.
- Ability to bend, stoop, and reach.
Shifts: Nights 11 PM – 7AM
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
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Hotel Night Auditor - Full Time employer: Crestview Management, LLC
Contact Detail:
Crestview Management, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Auditor - Full Time
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for guests. We want to see that you can handle those late-night inquiries with ease!
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where you’ve successfully balanced financial records or resolved guest complaints. This will demonstrate that you’re the perfect fit for the Night Auditor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Night Auditor - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hotel front desk or accounting roles. We want to see how your skills match the Night Auditor position, so don’t be shy about showcasing your attention to detail and customer service prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Night Auditor role at Marriott Birmingham. Share specific examples of how you've handled guest inquiries or reconciled financial records in the past.
Show Off Your Tech Skills: Since proficiency in Microsoft Office and hotel management software is key, make sure to mention any relevant software you’ve used before. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Crestview Management, LLC
✨Know Your Numbers
As a Night Auditor, you'll be handling financial records, so brush up on your accounting basics. Be prepared to discuss how you would balance daily transactions and what steps you take to ensure accuracy.
✨Customer Service is Key
Exceptional customer service is crucial in this role. Think of examples from your past experiences where you resolved guest issues or provided outstanding service. This will show your potential employer that you can handle the overnight shift with grace.
✨Familiarise Yourself with Hotel Software
Since proficiency in hotel management software is a must, do some research on common systems used in the industry. If you have experience with any specific software, be ready to talk about it and how it helped you in previous roles.
✨Prepare for the Night Shift
Working overnight can be challenging, so be ready to discuss how you manage your time and stay alert during those hours. Share any strategies you have for maintaining energy and focus while working late.
