At a Glance
- Tasks: Support daily clinic operations and ensure a smooth client journey.
- Company: Premium private health screening centre in Central London.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Other info: Ideal for those passionate about healthcare and cultural sensitivity.
- Why this job: Join a dynamic team focused on preventive medicine and international client care.
- Qualifications: Fluent in English and Mandarin, with strong organisational and communication skills.
The predicted salary is between 28274 - 34558 £ per year.
We are hiring for our client - a premium private health screening centre located in the heart of London. Our client specialises in structured health assessments, preventive medicine, and services tailored for their international clients. They are now expanding the clinical team and seeking qualified candidates to support their integrated, prevention-focused model of care.
Responsibilities
- Support the Clinic Manager in overseeing the daily operations of the clinic, ensuring a smooth and efficient client journey.
- Coordinate appointment scheduling, client check-in/check-out, and screening programme logistics.
- Act as a first point of contact for clients, handling enquiries, feedback, and complaints professionally and with cultural sensitivity.
- Assist with staff rostering, onboarding, and day-to-day coordination of clinical and front-of-house teams.
- Monitor stock levels of clinical and office supplies, and liaise with suppliers on ordering and inventory management.
- Support compliance with CQC, health and safety, and data protection (GDPR) requirements, including maintaining accurate records.
- Assist in preparing reports, rotas, and operational documentation for the Clinic Manager and senior leadership.
- Help coordinate marketing, client communications, and community outreach activities.
- Communicate effectively with English- and Mandarin-speaking clients and staff to ensure a seamless, culturally sensitive experience.
Essential Requirements
- Previous experience in a clinic, healthcare, hospitality, or customer-facing operations/administration role.
- Fluent in English and Mandarin Chinese (spoken and written).
- Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment.
- Excellent interpersonal and communication skills, with a client-first mindset.
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning clinic management/booking systems.
- A high level of professionalism, discretion, and attention to detail.
Desirable
- Experience in a private healthcare, health screening, or medical clinic setting.
- Background in operations, office management, or team supervision.
- Familiarity with CQC standards or healthcare regulatory requirements.
- Interest in preventive medicine, wellness, and the international/expat client community.
We welcome applications from motivated, service-oriented candidates who value operational excellence, high-quality client experience, and culturally sensitive practice.
Chinese Speaking Clinic Assistant Manager / Clinic Assistant employer: Crestpoint HR Services Ltd
Join a premium private health screening centre in the heart of London, where we prioritise operational excellence and high-quality client experiences. Our supportive work culture fosters professional growth, offering opportunities to develop your skills in a dynamic environment that values cultural sensitivity and teamwork. With flexible working options and a focus on preventive medicine, this role is perfect for those looking to make a meaningful impact in healthcare.
Contact Details:
Crestpoint HR Services Ltd Recruitment Team
