At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a premium health screening centre.
- Company: A leading private health screening centre in the heart of London.
- Benefits: Competitive pay at £13/hour, flexible hours, and a vibrant work environment.
- Other info: Ideal for those passionate about health and wellness, with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in clients' health journeys.
- Qualifications: Fluent in English and Mandarin, with strong communication and organisational skills.
The predicted salary is between 13 - 13 £ per hour.
We are hiring for our client - a premium private health screening centre located in the heart of London.
Our client specialises in structured health assessments, preventive medicine, and services tailored for their international clients, they are now expanding the clinical team and seeking qualified candidates to support their integrated, prevention-focused model of care.
Position: Bilingual Receptionist Job Type: Full-time / Part-time (Open to discuss) Location: Central London Salary
Key Responsibilities Act as the main point of contact, welcoming clients and delivering a premium customer service experience.
Manage daily front desk operations, including answering phone calls, handling email inquiries, and managing bookings.
Communicate effectively with English- and Mandarin-speaking clients to ensure culturally sensitive care.
Coordinate patient flow efficiently, collaborating closely with doctors, nursing, and diagnostic teams.
Process client registrations, handle payments, and manage basic billing administration.
Maintain a pristine, organized, and professional reception area.
Handle sensitive patient details securely, ensuring practice complies with confidentiality and data protection standards.
Essential Requirements Fluent in English and Mandarin Chinese (spoken and written) .
Outstanding communication, interpersonal, and customer service skills.
Proven organizational abilities with a sharp attention to detail.
Proficiency in basic computer systems (MS Office, emails, and scheduling software).
Valid right to work in the UK.
Desirable Previous experience as a medical receptionist, clinic administrator, or within premium hospitality.
Experience with clinic management software or electronic health records.
Interest in health, wellness, and preventive medicine.
We welcome applications from motivated professionals who value excellent customer care, high-quality patient experience, and culturally sensitive practice.
Privacy Notice By applying for this vacancy, you acknowledge that Crestpoint HR Services will collect and process your personal information, including your CV and contact details, for recruitment purposes.
If you are shortlisted, we will contact you before submitting your CV or personal information to our client for consideration.
We will not share your information with a client without your knowledge and authorization for that specific opportunity.
Your personal data will be processed in accordance with UK data protection laws and our Privacy Policy.
You may request access to, correction of, or deletion of your personal data at any time, subject to our legal obligations.
TPBN1_UKTJ
Bilingual Receptionist employer: Crestpoint HR Services Ltd
Join a premium private health screening centre in the heart of London, where we prioritise operational excellence and high-quality client experiences. Our supportive work culture fosters professional growth, offering opportunities to develop your skills in a dynamic environment that values cultural sensitivity and teamwork. With flexible working options and a focus on preventive medicine, this role is perfect for those looking to make a meaningful impact in healthcare.
Contact Details:
Crestpoint HR Services Ltd Recruitment Team
