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- Tasks: Support project management and engage with customers on a live construction project.
- Company: Join a top-rated national residential house builder.
- Benefits: Gain valuable experience in project management and customer engagement.
- Why this job: Make a real impact while working on exciting construction projects.
- Qualifications: Experience in construction and strong customer-facing skills required.
- Other info: Dynamic role with both office and site work, perfect for proactive individuals.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a confident and proactive Technical Manager/Project Support professional for a 12-to-20-week secondment/placement to support a live construction-related project in the South Midlands. Working for a 5* residential developer, this role requires strong construction, customer care and technical knowledge, and is suitable for someone who enjoys working with customers and stakeholders and is comfortable operating in both office and site environments. The role requires face-to-face and telephone interaction with customers.
About the role:
You will play a key role in supporting the project management and customer engagement around a legacy construction issue.
Key Responsibilities include:
- Supporting project management activities across office and site locations
- Regular face-to-face engagement with customers, including individual homeowners
- Managing customer communication and helping to rebuild trust and confidence
- Working closely with internal teams including Legal and PR
- Coordinating communication, updates, and stakeholder information
- Assisting with planning, organisation, and tracking of project activities
About You & background:
- Background or experience in build/construction and technical disciplines
- Strong customer-facing experience, confident meeting and communicating with residents
- Organised, proactive, and comfortable managing multiple tasks
- Confident communicator with a calm, professional approach
- Able to work collaboratively across teams and independently when required
What’s on offer:
- Exposure to a live, complex construction and customer-facing project
- Opportunity to develop project management and stakeholder engagement experience
- A varied role combining office-based work with site presence
Technical Manager in Birmingham employer: Crest Recruitment
Contact Detail:
Crest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Technical Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those face-to-face interactions! Brush up on your communication skills and be ready to discuss your experience in build/construction. Show that you can engage confidently with customers and stakeholders, as this is key for the role.
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with potential employers. A quick email or call can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Technical Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in construction and customer care. We want to see how your skills match the Technical Manager role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive approach and how you’ve successfully managed customer communications in the past.
Showcase Your Communication Skills: Since this role involves a lot of face-to-face interaction, make sure to highlight your communication skills in your application. We love candidates who can engage confidently with customers and stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Crest Recruitment
✨Know Your Construction Stuff
Make sure you brush up on your construction knowledge before the interview. Understand the basics of project management and be ready to discuss any relevant experience you have in the build or technical disciplines. This will show that you're not just a people person, but also someone who knows their stuff.
✨Show Off Your Customer Care Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully managed customer relationships in the past. Think about times when you’ve had to rebuild trust or handle difficult situations. This will demonstrate your ability to engage with clients effectively.
✨Be Organised and Proactive
The job requires managing multiple tasks, so come prepared to discuss how you stay organised. You might want to share your methods for tracking project activities or coordinating communication among teams. This will highlight your proactive approach and ability to juggle responsibilities.
✨Practice Your Communication Skills
As a Technical Manager/Project Support, clear communication is key. Practice articulating your thoughts clearly and confidently. You could even do a mock interview with a friend to get comfortable discussing your experiences and answering questions in a calm, professional manner.
