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For Companies At a Glance
- Tasks: Manage relationships with residents and contractors, ensuring smooth communication throughout projects.
- Company: Leading housing developer in Addlestone with a focus on customer service.
- Benefits: Competitive benefits including annual leave, medical insurance, and pension scheme.
- Why this job: Join a dynamic team and make a difference in residents' lives through effective communication.
- Qualifications: Strong customer service skills and experience in resident-facing roles.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing developer in Addlestone is seeking a Customer Relations Officer to join their Communications and Customer Service Team. The role involves managing relationships with residents and contractors, ensuring effective communication throughout project lifecycles.
Ideal candidates will have strong customer service skills, excellent written and verbal communication abilities, and experience in resident-facing roles.
This position offers competitive benefits including annual leave, medical insurance, and a pension scheme.
Resident Relations & Communications Lead in Addlestone employer: Crest Nicholson
Contact Detail:
Crest Nicholson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Relations & Communications Lead in Addlestone
✨Tip Number 1
Network like a pro! Reach out to people in the housing development sector, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer relations and communication. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed resident relationships or resolved conflicts in the past. Real-life stories can make your application memorable and demonstrate your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Relations & Communications Lead in Addlestone
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing relationships and communication, make sure your written application reflects your excellent communication abilities. Use clear, concise language and avoid jargon to ensure your message comes across effectively.
Tailor Your Application: We want to see how you fit into our team! Customise your CV and cover letter to highlight your relevant experience in resident-facing roles. Mention specific examples of how you've successfully managed customer relations in the past.
Be Personable: Remember, this role is about connecting with residents. Let your personality shine through in your application. A friendly tone can go a long way in making a positive impression on us!
Apply Through Our Website: To make sure your application gets to the right place, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Crest Nicholson
✨Know Your Audience
Before the interview, research the housing developer and their projects in Addlestone. Understanding their values and recent developments will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role requires excellent written and verbal communication, prepare examples of how you've effectively communicated with residents or contractors in the past. Be ready to discuss specific situations where your communication made a positive impact.
✨Demonstrate Customer Service Excellence
Think of scenarios where you've gone above and beyond for customers. Highlight your problem-solving skills and how you handle difficult situations. This will show that you have the strong customer service skills they’re looking for.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, project lifecycles, or how success is measured in this role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
