Immediate Administrator / Customer Service in Tamworth

Immediate Administrator / Customer Service in Tamworth

Tamworth Full-Time 30000 - 40000 € / year (est.) No home office possible
Crest Nicholson plc

At a Glance

  • Tasks: Provide essential admin support to the technical team and manage project documentation.
  • Company: Crest Nicholson, a leading developer with a passion for building sustainable communities.
  • Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
  • Other info: Join a supportive team and make a real impact in the construction industry.
  • Why this job: Be part of a team that shapes vibrant communities while developing your skills.
  • Qualifications: Strong organisational skills and attention to detail are essential.

The predicted salary is between 30000 - 40000 € per year.

Crest Nicholson has been building new homes for 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. A new opportunity for a Technical Administrator role has arisen in Crest Nicholson's Midlands division based out of their Tamworth Office.

To provide comprehensive technical administration and document control support to the technical team, ensuring that all drawings, specifications, approvals, trackers and contract‑related documentation are accurately maintained, issued and monitored across Crest Nicholson Midlands projects. The role is intended to provide a central coordination function, allowing Technical Managers to focus on technical delivery, risk and project management.

Key Responsibilities:
  • Maintain and administer the document control system (4Projects) for all Crest Nicholson project sites, ensuring accurate version control and timely issue of documentation.
  • Upload, manage and maintain project information on NHBC and Premier Guarantee portals, including submissions to clear outstanding technical conditions.
  • Appointment and administration of consultants, including issuing instructions and maintaining records.
  • Raise and manage Purchase Orders, administer consultant fee schedules, and assist in resolving problem invoices.
  • Maintain and update technical trackers, including fee trackers, bond tracker, agreement tracker and house type tracker.
  • Maintain accommodation schedules and General Contents specifications.
  • Collate, run and issue photographic reports, including Part L photographic evidence.
  • Liaise with external consultants to obtain, track and chase BREL reports and EPC documentation.
  • Prepare and maintain affordability schedules and development updates for the NHQB.
  • Administer postal applications, including submission tracking.
  • Assist with MPAN registrations and associated administration.
  • Support BACS.

Immediate Administrator / Customer Service in Tamworth employer: Crest Nicholson plc

Crest Nicholson is an exceptional employer, renowned for its commitment to building not just homes but thriving communities. With a strong focus on employee development and a collaborative work culture, the Tamworth office offers a supportive environment where administrators can thrive and grow their careers while contributing to meaningful projects in the Midlands region.

Crest Nicholson plc

Contact Detail:

Crest Nicholson plc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Immediate Administrator / Customer Service in Tamworth

Tip Number 1

Get to know the company! Research Crest Nicholson and their projects. Understanding their values and recent developments can help you tailor your conversation during interviews and show that you're genuinely interested.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!

Tip Number 3

Prepare for the interview by practising common questions related to administration and customer service. Think about how your skills align with the role and be ready to share specific examples from your experience.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Crest Nicholson.

We think you need these skills to ace Immediate Administrator / Customer Service in Tamworth

Document Control
Technical Administration
Version Control
Project Information Management
Consultant Administration
Purchase Order Management
Invoice Resolution

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Technical Administrator role. Highlight relevant experience in document control and administration, and don’t forget to mention any specific software you’ve used, like 4Projects.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Crest Nicholson and how your skills align with the responsibilities listed in the job description.

Showcase Your Attention to Detail:Since this role involves managing lots of documentation, it’s crucial to demonstrate your attention to detail. Mention any past experiences where you successfully managed complex information or maintained accurate records.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!

How to prepare for a job interview at Crest Nicholson plc

Know Your Stuff

Make sure you understand the role of a Technical Administrator and the specific responsibilities listed in the job description. Familiarise yourself with document control systems like 4Projects and the NHBC portal, as well as the importance of accurate documentation in project management.

Show Your Organisational Skills

During the interview, highlight your organisational abilities. Share examples of how you've managed multiple tasks or projects simultaneously, especially in a fast-paced environment. This will demonstrate that you can handle the various responsibilities of the role effectively.

Ask Smart Questions

Prepare thoughtful questions about Crest Nicholson's projects and their approach to creating sustainable communities. This shows your genuine interest in the company and the role, and it gives you a chance to assess if the company culture aligns with your values.

Be Ready for Scenario-Based Questions

Expect questions that ask how you would handle specific situations related to document control or customer service. Think of scenarios where you had to resolve issues or manage documentation under pressure, and be ready to discuss your thought process and outcomes.