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- Tasks: Provide IT support and manage incidents in the IT Service Management system.
- Company: Reputable property development company in the UK with a strong focus on innovation.
- Benefits: Competitive salary, bonus scheme, generous annual leave, and flexible working hours.
- Why this job: Join a dynamic team and enhance your problem-solving skills while supporting innovative business systems.
- Qualifications: Proficiency in SaaS CLICKUP and excellent communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A reputable property development company in the United Kingdom is seeking an Application Support Analyst to provide IT and application support. This role involves assisting users with business systems and managing incidents in the IT Service Management system.
Ideal candidates will have:
- Proficiency in SaaS CLICKUP
- Excellent problem-solving skills
- Strong communication abilities
The company offers benefits such as a competitive salary, a bonus scheme, and generous annual leave. Flexibility in working hours may be required.
Application Support Analyst – ClickUp & ITSM Pro employer: Crest Nicholson plc
Contact Detail:
Crest Nicholson plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst – ClickUp & ITSM Pro
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ClickUp or ITSM. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to share specific examples of how you've tackled problems in the past. Use the STAR method (Situation, Task, Action, Result) to keep it clear and impactful.
✨Tip Number 3
Research the company! Get to know their projects and values. This will help you tailor your responses and show them you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Application Support Analyst – ClickUp & ITSM Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SaaS applications, especially ClickUp. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Analyst role. Share specific examples of how you've helped users in the past and how you can bring that expertise to us.
Showcase Your ITSM Knowledge: Since managing incidents in the IT Service Management system is key, make sure to mention any relevant experience you have. We love candidates who can demonstrate their understanding of ITSM processes and tools!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Crest Nicholson plc
✨Know Your ClickUp Inside Out
Make sure you’re well-versed in ClickUp and its features. Familiarise yourself with common issues users face and how to resolve them. This will show your potential employer that you’re not just a user, but someone who can provide real support.
✨Brush Up on ITSM Practices
Understand the basics of IT Service Management (ITSM) and be ready to discuss how you would manage incidents. Think of examples from your past experience where you successfully resolved issues or improved processes.
✨Show Off Your Problem-Solving Skills
Prepare to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with a problem, as this will demonstrate your analytical skills and ability to think on your feet.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice explaining technical concepts in simple terms, as you’ll need to assist users who may not be tech-savvy. Remember, clarity can make all the difference!
