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- Tasks: Manage communications with residents and contractors, ensuring prompt responses to queries.
- Company: Leading property development company in the UK with a focus on resident experience.
- Benefits: 25 days annual leave, private healthcare, and an inclusive workplace.
- Why this job: Join a dynamic team and make a positive impact on resident experiences.
- Qualifications: Strong customer service skills and excellent communication abilities.
- Other info: Ethical workplace culture with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading property development company in the UK seeks a Resident Experience Officer to join their Communications and Customer Service Team. The role involves managing communications with residents and contractors, ensuring customer queries are addressed promptly.
Candidates should demonstrate strong customer service skills and have excellent communication abilities.
The position offers attractive benefits including 25 days annual leave and private healthcare options, fostering an inclusive and ethical workplace.
Resident Experience & Communications Specialist in Addlestone employer: Crest Nicholson plc
Contact Detail:
Crest Nicholson plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience & Communications Specialist in Addlestone
✨Tip Number 1
Network like a pro! Reach out to current employees in the company through LinkedIn or other platforms. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Resident Experience roles. We should also think about how our past experiences align with the job description, especially around customer service and communication.
✨Tip Number 3
Showcase our personality! During interviews, let our passion for resident experience shine through. We want to demonstrate that we’re not just qualified, but also a great fit for the team culture.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook.
We think you need these skills to ace Resident Experience & Communications Specialist in Addlestone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Experience & Communications Specialist role. Highlight your customer service skills and communication abilities, as these are key for us at StudySmarter.
Showcase Relevant Experience: When detailing your experience, focus on roles where you've managed communications or dealt with customer queries. We want to see how you've made a positive impact in previous positions!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your application is easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Crest Nicholson plc
✨Know the Company Inside Out
Before your interview, take some time to research the property development company. Understand their values, recent projects, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Resident Experience & Communications Specialist, strong customer service skills are crucial. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Practice Your Communication Style
Since the role involves managing communications with residents and contractors, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to refine your communication style and ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
