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- Tasks: Create memorable experiences for guests in our vibrant Food & Beverage outlets.
- Company: Tiverton Hotel Lounge & Venue, a unique Mid-Devon setting.
- Benefits: Competitive pay, discounts, meals on duty, and career development opportunities.
- Other info: Flexible role with opportunities for growth in the hospitality industry.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Tiverton Hotel Lounge & Venue has 69 spacious bedrooms, flexible conference and banqueting suites, for up to 200, and a popular bar and Gallery restaurant. The hotel is in a unique setting in Mid-Devon.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events. The ideal candidate will be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career. This role will report to the Assistant Manager and is ideal for someone with strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications:
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
Benefits:
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day online GP appointments
Guest Service Assistant Food & Beverage in Tiverton employer: Crest Hotels Group
Contact Detail:
Crest Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Assistant Food & Beverage in Tiverton
✨Tip Number 1
Get to know the Tiverton Hotel Lounge & Venue inside out! Familiarise yourself with their menu, services, and vibe. When you walk in for your interview, you’ll impress them with your knowledge and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills before the big day! Think about how you would handle different guest scenarios, especially in a Food & Beverage setting. Being able to demonstrate your ability to create memorable experiences will set you apart from other candidates.
✨Tip Number 3
Don’t just sit back and wait for the job to come to you. Apply through our website and follow up with a friendly email or call. Showing initiative can really make a difference and demonstrates your enthusiasm for the role!
✨Tip Number 4
Be ready to showcase your teamwork skills! The role involves working closely with others, so think of examples where you’ve collaborated effectively in the past. Highlighting your ability to work well in a team will resonate with the hiring managers.
We think you need these skills to ace Guest Service Assistant Food & Beverage in Tiverton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and what makes you tick.
Tailor Your Application: Make sure to tailor your application to the Guest Service Assistant role. Highlight any relevant experience in Food & Beverage and how you've created memorable experiences for guests in the past. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crest Hotels Group
✨Know the Venue Inside Out
Before your interview, take some time to research Tiverton Hotel Lounge & Venue. Familiarise yourself with their food and beverage offerings, the atmosphere of the bar and restaurant, and any recent events they've hosted. This knowledge will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Guest Service Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests. Think about specific situations that highlight your communication skills and ability to create memorable experiences, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Team Spirit
This role requires someone who enjoys variety and can work collaboratively. Be ready to discuss how you've adapted to different roles or tasks in previous jobs. Highlight your teamwork experiences and how you contribute to a positive atmosphere, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate employee milestones. This not only shows your enthusiasm for the position but also helps you gauge if the company culture is the right fit for you.