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- Tasks: Manage leisure facilities, ensuring top-notch guest experiences and operational excellence.
- Company: Avisford Park Hotel, set in 60 acres with a vibrant leisure club.
- Benefits: Competitive salary, discounts on food, and wellness support.
- Why this job: Lead a passionate team and enhance guest experiences in a dynamic environment.
- Qualifications: Experience in leisure management and strong leadership skills required.
- Other info: Great career growth opportunities and a collaborative hotel culture.
The predicted salary is between 36000 - 60000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
The Leisure Manager will be responsible for ensuring that Leisure is run effectively and efficiently, giving a great guest experience and enhancing the hotel experience overall. The responsibilities will include pool tests, ensuring quality, cleanliness and Health & Safety standards are met across the pool and gym area whilst delivering excellent customer service.
As leisure is open throughout the day, the Leisure Manager and team will cover varied shifts to ensure that the hotel guests and leisure members are supported and have someone to answer any questions at all times. The Leisure Manager will maintain accurate membership records and will support the club with attracting more members, being proactive in growing leisure members and creating an environment where members feel confident.
The role requires ideally someone who is NPLQ or Pool Responder trained and who has Pool Plant knowledge, experience, and qualifications. The Leisure Manager will ensure that all processes are followed within Leisure and that they develop, train and support their team to do the same. As one team, you will also interact with all other colleagues across the hotel.
As a manager within the hotel, the Leisure Manager will support with DM shifts, having a good understanding of the hotel operation and a positive and collaborative approach to working within the wider hotel setting.
Job Overview: The Leisure Manager is responsible for the overall management, development, and profitability of the hotel's leisure club, ensuring exceptional guest experiences and operational excellence. This role involves overseeing the daily operations of the leisure facilities, including the gym, swimming pool, spa, and fitness classes, while maintaining high standards of customer service, safety, and hygiene. The Leisure Manager will lead and motivate a team, drive membership sales, and implement strategies to enhance the club’s offerings and revenue.
Experience & Qualifications:
- Pool Plant Room qualification (NPPO or equivalent)
- Pool Responder (NPLQ or equivalent or willingness to obtain)
- Previous experience in a management or supervisory role within a leisure, fitness, or hospitality environment.
- Strong leadership and communication skills.
- A passion for fitness, wellness, and excellent customer service.
- Knowledge of health and safety regulations in a leisure environment.
Benefits include:
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
Leisure Manager employer: Crest Hotels Group
Contact Detail:
Crest Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show up and shine! If you can, visit the hotel or leisure club you're interested in. Chat with staff, ask questions, and get a feel for the place. This not only shows your enthusiasm but also gives you insights that can help you stand out in interviews.
✨Tip Number 3
Prepare for the interview like it’s game day! Research the hotel’s values and recent news. Think about how your experience aligns with their needs, especially in areas like customer service and team leadership. We want to see you confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Leisure Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for leisure and fitness! In your application, share why you love this industry and how you can enhance the guest experience at Avisford Park Hotel.
Tailor Your CV: Make sure your CV highlights relevant experience in management or supervisory roles. We want to see how your skills align with the responsibilities of the Leisure Manager position, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for our team and how you can contribute to our leisure club.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Crest Hotels Group
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, especially those relevant to leisure facilities. Familiarise yourself with pool testing procedures and customer service standards, as these will likely come up during the interview.
✨Show Your Leadership Skills
Be ready to discuss your previous management experience and how you've motivated teams in the past. Think of specific examples where you’ve led a team to success or improved customer satisfaction—this will show that you’re the right fit for leading the leisure club.
✨Demonstrate Your Passion
Let your enthusiasm for fitness and wellness shine through. Talk about what drives you in the leisure industry and how you plan to create an engaging environment for members. This passion can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s leisure offerings and future plans. This shows that you’re genuinely interested in the role and have done your homework. It also gives you a chance to assess if the hotel aligns with your career goals.
