Guest Experience Steward - Housekeeping
Guest Experience Steward - Housekeeping

Guest Experience Steward - Housekeeping

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep guest rooms and public areas sparkling clean and welcoming.
  • Company: Join a leading hotel group known for its exceptional service.
  • Benefits: Enjoy discounts on food, wellbeing programs, and training opportunities.
  • Why this job: Be part of a fast-paced team that values your hard work and attention to detail.
  • Qualifications: Must have great communication skills and a proactive attitude.
  • Other info: Perfect for those who take pride in creating memorable guest experiences.

The predicted salary is between 24000 - 36000 £ per year.

A leading hotel group in England seeks a Housekeeping Assistant responsible for maintaining cleanliness standards in guest bedrooms and public areas. The role suits individuals who take pride in their work and enjoy working in a fast-paced hospitality environment. Excellent communication skills, an eye for detail, and a proactive approach are essential.

The company offers training and development opportunities, as well as various employee perks, including discounts on food and beverages and access to wellbeing programs.

Guest Experience Steward - Housekeeping employer: Crest Hotels Group

As a leading hotel group in England, we pride ourselves on fostering a vibrant work culture that values attention to detail and exceptional guest service. Our employees benefit from comprehensive training and development opportunities, alongside unique perks such as discounts on food and beverages and access to wellbeing programmes, making us an excellent employer for those seeking a rewarding career in hospitality.
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Contact Detail:

Crest Hotels Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Steward - Housekeeping

✨Tip Number 1

Get to know the hotel group! Research their values and what they stand for. This way, when you chat with them, you can show off your knowledge and passion for their brand.

✨Tip Number 2

Practice your communication skills! Since this role is all about guest experience, being able to express yourself clearly and confidently will set you apart from the crowd.

✨Tip Number 3

Show off your attention to detail! When you’re in an interview, share examples of how you've maintained high standards in previous roles. It’s all about proving you take pride in your work.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and make sure you land that dream job in housekeeping.

We think you need these skills to ace Guest Experience Steward - Housekeeping

Attention to Detail
Communication Skills
Proactive Approach
Cleanliness Standards Maintenance
Time Management
Teamwork
Customer Service Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Cleanliness: When writing your application, let us know how much you value cleanliness and attention to detail. Share any relevant experiences that highlight your pride in maintaining high standards, especially in a fast-paced environment like hospitality.

Highlight Your Communication Skills: Since excellent communication is key in this role, make sure to mention any experiences where you've effectively communicated with guests or team members. We want to see how you can contribute to a positive guest experience!

Be Proactive in Your Approach: We love candidates who take initiative! In your application, give examples of times when you went above and beyond in your previous roles. This will show us that you're ready to tackle challenges head-on in our bustling hotel environment.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team!

How to prepare for a job interview at Crest Hotels Group

✨Know the Company

Before your interview, take some time to research the hotel group. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Attention to Detail

As a Housekeeping Assistant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for detail made a difference. Whether it’s about maintaining cleanliness or ensuring guest satisfaction, highlight how your efforts contributed positively.

✨Demonstrate Your Communication Skills

Excellent communication is key in hospitality. During the interview, practice clear and concise responses. You might be asked how you would handle a difficult guest or communicate with your team. Think of scenarios where you successfully resolved issues through effective communication.

✨Emphasise Your Proactive Approach

Employers love candidates who take initiative. Share instances where you went above and beyond in your previous roles. Whether it was anticipating a guest's needs or improving a process, showing that you’re proactive will set you apart as a candidate who truly cares about the guest experience.

Guest Experience Steward - Housekeeping
Crest Hotels Group
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