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- Tasks: Manage golf club hospitality and membership while ensuring exceptional member experiences.
- Company: Avisford Park Hotel, a premium venue with stunning grounds and facilities.
- Benefits: Competitive salary, discounts on food and beverages, and wellness support.
- Why this job: Join a vibrant team and make a real impact in a social and dynamic environment.
- Qualifications: Experience in hospitality sales, event management, and a passion for customer service.
- Other info: Enjoy career growth opportunities and a supportive work culture.
The predicted salary is between 30000 - 40000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
As Golf Club Hospitality & Membership Manager you will have the opportunity to have a varied and social role whilst also being strategic in the development, management, and growth of the hotel’s golf and leisure memberships. Operating within a premium hotel environment, this role focuses on delivering an exceptional member experience across the golf courses and leisure facilities while driving membership sales, retention, and revenue.
The role of Golf Club Hospitality & Membership Manager will oversee day to day hospitality operations in the Club House to include taking responsibility for the ordering for both Food & Beverage and retail and coordinating social events.
The Golf Club Hospitality & Membership Manager role involves building strong relationships with members, ensuring high standards of service, and acting as the primary point of contact for all membership-related matters. The Manager works closely with golf operations, leisure, hospitality, sales, and marketing teams to align membership benefits with the overall guest experience and brand standards of the hotel.
Experience & Qualifications- Experience in hospitality sales and events.
- Proficient in databases / booking platforms.
- Experience in a senior position, managing own time and achieving targets.
- Ability to deliver outstanding guest experiences.
- A passion for fitness, wellness, and excellent customer service.
- Knowledge of health and safety regulations in a leisure environment.
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts
Employee Assistance Programme and same day on-line GP appointments
Golf Club Hospitality & Membership Manager employer: Crest Hotels Group
Contact Detail:
Crest Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Club Hospitality & Membership Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and golf industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality and customer service shine through. Be genuine and enthusiastic about what you can bring to the role.
✨Tip Number 3
Do your homework! Research Avisford Park Hotel and understand their values, services, and member experience. Tailor your conversations to show how you can enhance their golf and leisure memberships.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Golf Club Hospitality & Membership Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and golf shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences for our members.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality sales and events. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your achievements!
Be Personable: In your cover letter, focus on building a connection. We’re all about relationships here, so share a bit about your approach to member engagement and how you plan to foster a welcoming atmosphere at Avisford Park Hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Crest Hotels Group
✨Know Your Golf Club Inside Out
Before the interview, make sure you’re familiar with the golf club's facilities, membership offerings, and any recent events. This shows your genuine interest and helps you discuss how you can enhance the member experience.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your ability to deliver exceptional customer service. Think about specific situations where you went above and beyond for guests or members, as this will resonate well with the interviewers.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you would approach membership growth and retention. Have a few ideas in mind about marketing strategies or events that could attract new members and keep existing ones engaged.
✨Build Rapport with the Interviewers
Remember, this role is all about relationships. During the interview, be personable and engaging. Ask questions about their current membership challenges and share your thoughts on how you could help improve the situation.