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- Tasks: Manage golf and leisure memberships while delivering exceptional member experiences.
- Company: Avisford Park Hotel, a premium hotel with extensive facilities.
- Benefits: Competitive salary, discounts on food and beverages, and wellness support.
- Other info: Dynamic role with opportunities for career advancement and personal development.
- Why this job: Join a vibrant team and make a real impact in hospitality and membership growth.
- Qualifications: Experience in hospitality sales, event management, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Avisford Park Hotel is located within 60 acres of grounds with 140 bedrooms, 15 meeting rooms and a fully equipped gym and leisure club and golf course for guests to enjoy, something for everyone.
As Golf Club Hospitality & Membership Manager you will have the opportunity to have a varied and social role whilst also being strategic in the development, management, and growth of the hotel’s golf and leisure memberships. Operating within a premium hotel environment, this role focuses on delivering an exceptional member experience across the golf courses and leisure facilities while driving membership sales, retention, and revenue.
The role of Golf Club Hospitality & Membership Manager will oversee day to day hospitality operations in the Club House to include taking responsibility for the ordering for both Food & Beverage and retail and coordinating social events.
The Golf Club Hospitality & Membership Manager role involves building strong relationships with members, ensuring high standards of service, and acting as the primary point of contact for all membership-related matters. The Manager works closely with golf operations, leisure, hospitality, sales, and marketing teams to align membership benefits with the overall guest experience and brand standards of the hotel.
Experience & Qualifications
- Experience in hospitality sales and events.
- Proficient in databases / booking platforms.
- Experience in a senior position, managing own time and achieving targets.
- Ability to deliver outstanding guest experiences.
- A passion for fitness, wellness, and excellent customer service.
- Knowledge of health and safety regulations in a leisure environment.
£60 BB per night for Friends and Family rate
Celebration of milestone employment anniversaries
50% off Food & Beverage in our hotels
Meals on duty provided
Access to Hospitality Rewards
Offerings from retail and dining discounts
Employee Assistance Programme and same day on-line GP appointments
Golf Club Hospitality & Membership Manager in England employer: Crest Hotels Group
Contact Detail:
Crest Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Club Hospitality & Membership Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and golf industry. Attend local events or join online groups where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality and customer service shine through. Share stories that highlight your experience and how you’ve created memorable guest experiences.
✨Tip Number 3
Research the company! Before any meeting, dive into what makes Avisford Park Hotel unique. Understand their values, services, and member experiences. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on the role. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Golf Club Hospitality & Membership Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and golf shine through. We want to see how your passion aligns with our mission to deliver exceptional member experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality sales and events. We love seeing how your background fits the role of Golf Club Hospitality & Membership Manager.
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re looking for someone who can build strong relationships with members, so let us know how you connect with people.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Crest Hotels Group
✨Know Your Golf Club Inside Out
Before the interview, make sure you’re familiar with the golf club's facilities, membership offerings, and any recent events. This knowledge will help you demonstrate your genuine interest in the role and show that you’re ready to hit the ground running.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service or managed successful events. Highlighting these moments will illustrate your ability to create memorable experiences for members and guests alike.
✨Be Ready to Discuss Sales Strategies
Since driving membership sales is a key part of the role, come prepared with ideas on how to attract and retain members. Think about innovative marketing strategies or community engagement initiatives that could enhance the club’s appeal.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at the club and share your passion for golf and hospitality. A friendly, engaging attitude can set you apart from other candidates.