At a Glance
- Tasks: Support recruitment, employee relations, and enhance colleague experiences across our hotels.
- Company: Crest Hotels Group, dedicated to exceptional hospitality and community engagement.
- Benefits: Competitive salary, discounts on food and beverages, and access to wellness programmes.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make a real impact on colleagues' lives while shaping a vibrant workplace culture.
- Qualifications: Experience in People & Culture roles and strong knowledge of UK Employment Law.
The predicted salary is between 30000 - 40000 £ per year.
Crest Hotels Group, buy, develop and manage uniquely positioned hotels in the UK.
Privately owned and operated, with core values focused around true-hospitality, engaged teams, and serving the community that our hotels are located in.
- Group People & Culture Partner
- Be Part of Something Special
At Crest Hotels, we believe that exceptional guest experiences begin with exceptional colleague experiences.
Our mission is simple: to ensure every guest leaves with a smile and a memorable experience.
As our Group People & Culture Partner, you'll help create exactly the same feeling for our colleagues.
This is more than a People & Culture role.
It's an opportunity to influence culture, build relationships, support leaders, celebrate success and make a genuine difference across our hotels.
If you're passionate about people, thrive in a fast-paced hospitality environment and enjoy balancing operational excellence with genuine care, we'd love to hear from you.
About the Role
Reporting to the Director of People & Culture, you'll partner with our hotel leadership teams to deliver a first‑class People service across the Group.
You’ll support every stage of the colleague journey—from attracting fantastic talent and welcoming new colleagues to coaching managers, leading employee relations cases and helping create an engaging workplace where our colleagues feel valued and supported.
You’ll enjoy variety, autonomy and the opportunity to travel regularly across our hotels, building trusted relationships and helping shape our culture.
No two days are ever the same.
- What You’ll Be Doing
- Recruitment & Onboarding
- Support recruitment administration using the Peoplebank Applicant Tracking System.
- Supporting hiring managers throughout the recruitment process where required.
- Ensuring new colleagues enjoy a smooth and welcoming onboarding experience.
- Employee Relations
- Providing expert advice and coaching to managers.
- Leading investigations, disciplinary processes, grievances, performance management and absence cases.
- Supporting managers in resolving issues fairly, consistently and in line with employment legislation.
- Building positive employee relations across the Group.
- People Operations
- Maintaining accurate colleague records within Fourth HRIS and associated systems.
- Auditing HR records to ensure compliance.
- Supporting our Payroll Partner with payroll administration by processing colleague changes accurately and on time.
- Producing HR reports and supporting compliance activity.
- Colleague Experience
- Supporting colleagues throughout their employment journey.
- Helping organise colleague engagement initiatives.
- Celebrating birthdays, milestones and achievements.
- Supporting recognition programmes including Celebrate Service Week and colleague awards.
- Being a trusted and approachable point of contact for colleagues and managers.
- Continuous Improvement
- Supporting Group People projects.
- Reviewing processes and identifying opportunities to improve efficiency.
- Helping shape the future of People & Culture across Crest Hotels.
- What You’ll Bring
We're looking for someone who enjoys building relationships just as much as they enjoy delivering excellent HR support.
You'll be someone who remains calm under pressure, approaches challenges with empathy and professionalism, and enjoys helping others succeed.
- Demonstrable experience within a People & Culture role.
- CIPD Level 7 qualification ideally but experience is key.
- Strong experience managing employee relations cases independently.
- Excellent working knowledge of UK Employment Law.
- Experience supporting payroll processes from an HR perspective.
- Experience using HR Information Systems such as Fourth or similar platforms.
- Experience using Applicant Tracking Systems, ideally Peoplebank.
- An understanding of Health & Safety responsibilities within hospitality would be advantageous.
Alongside your experience, you'll naturally demonstrate
- Excellent organisational skills.
- Outstanding attention to detail.
- Strong communication skills.
- Confidence influencing managers.
- Emotional intelligence and empathy.
- A positive, proactive attitude.
- Excellent time management.
- Commercial awareness.
- A genuine passion for hospitality and people.
If you're ready to make a real difference to people's working lives while building your own rewarding career, we'd love to welcome you to Crest Hotels.
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards
- Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
- #J-18808-Ljbffr
Group People & Culture Partner in Bristol employer: Crest Hotels Group
Crest Hotels Group is an excellent employer, offering a vibrant work culture at the Arnos Manor Hotel in Bristol, where team members are encouraged to thrive in their roles. With a strong focus on employee growth and development, staff enjoy benefits such as discounted rates, meals on duty, and access to exclusive hospitality rewards, making it a rewarding place to build a career in the food and beverage sector.
StudySmarter Expert Advice🤫
We think this is how you could land Group People & Culture Partner in Bristol
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Crest Hotels Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Crest Hotels Group.
We think you need these skills to ace Group People & Culture Partner in Bristol
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Crest Hotels Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Crest Hotels Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Crest Hotels Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Crest Hotels Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Crest Hotels Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Crest Hotels Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Crest Hotels Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Crest Hotels Group and how you would contribute to adapting HR strategies.
