At a Glance
- Tasks: Support the General Manager in running the hotel and ensuring exceptional guest experiences.
- Company: Almondsbury Inn & Lounge, a stylish hotel with a vibrant atmosphere.
- Benefits: Competitive salary, discounts on food and beverages, and employee assistance programmes.
- Other info: Join a supportive team and enjoy opportunities for personal growth.
- Why this job: Take the next step in your career and make a real impact on guest satisfaction.
- Qualifications: Experience in hotel management and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Almondsbury Inn & Lounge has 57 bedrooms that offer comfort with a stylish lounge area offering an all‑day menu, Starbucks coffee and a mini gym.
The Assistant Hotel Manager will be responsible for supporting the General Manager in the successful running of the business with a focus on Food & Beverage. The Assistant Hotel Manager will lead the team to ensure that all standards are maintained, colleagues are trained and working safely at all times whilst delivering exceptional customer service and creating memorable experiences. Fantastic organisation, communication, problem solving skills and being adaptable are attributes required in the role. An eye for detail and for delivering memorable guest experiences make this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands‑on for someone who can lead a team to strive for excellence.
The Assistant Hotel Manager will be an experienced Head of Department or Senior Supervisor looking for the next step in their career. With the support of a supportive General Manager and personal drive and passion to develop, we will help you grow and develop. The role will report to the General Manager and is ideal for someone who has strong demonstrable experience in hotel operations. It is a perfect opportunity for someone who would like to take the next step in their career.
Job Overview: The Assistant Manager is responsible for supporting the General Manager in overseeing the daily operations of the hotel, ensuring a smooth guest experience, and maintaining the hotel’s high standards of service. This role includes assisting with colleague management, guest relations, and operational efficiency while promoting a positive and welcoming atmosphere. The Assistant Manager will step in for the General Manager when needed and help with the implementation of hotel policies, procedures, and business goals.
Experience & Qualifications:
- Excellent communication skills and professional manner.
- Strong organisational skills, strong numeric skills, and a good understanding of figures.
- Excellent attention to detail.
- Self‑motivated and proactive approach.
- Professional manner and appearance.
- Strong demonstrable experience in a management position in a hotel, having been accountable for relevant aspects of the business.
Benefits:
- £60 BB per night for Friends and Family rate.
- Celebration of milestone employment anniversaries.
- 50% off Food & Beverage in our hotels.
- Meals on duty provided.
- Access to Hospitality Rewards Offerings from retail and dining discounts.
- Employee Assistance Programme and same day online GP appointments.
Assistant Manager employer: Crest Hotels Group
Almondsbury Inn & Lounge is an exceptional employer that prioritises employee growth and development, offering a supportive environment where you can thrive in your career as an Assistant Hotel Manager. With a focus on delivering outstanding guest experiences, our team enjoys a vibrant work culture complemented by generous benefits such as discounted accommodation for friends and family, meals on duty, and access to exclusive hospitality rewards. Join us in a role that not only allows you to lead and inspire but also provides opportunities for personal and professional advancement in a stylish and comfortable setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hotel operations and guest experiences. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've led a team to success in previous roles. This will demonstrate your ability to support the General Manager and maintain high standards at Almondsbury Inn & Lounge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Assistant Manager position!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to creating memorable guest experiences.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight your relevant experience in hotel operations and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Almondsbury Inn & Lounge.
How to prepare for a job interview at Crest Hotels Group
✨Know the Hotel Inside Out
Before your interview, make sure you research Almondsbury Inn & Lounge thoroughly. Familiarise yourself with their services, especially the Food & Beverage offerings, and understand their customer service ethos. This will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be prepared to discuss your previous management experiences. Share specific examples of how you've motivated teams, handled conflicts, or improved service standards. This will show that you have the hands-on approach and leadership qualities they’re looking for.
✨Emphasise Problem-Solving Abilities
In the hospitality industry, challenges can arise at any moment. Be ready to talk about a time when you faced a difficult situation and how you resolved it. Highlight your adaptability and problem-solving skills, as these are crucial for maintaining operational efficiency and ensuring a smooth guest experience.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional appearance for your interview. This reflects your understanding of the hospitality industry’s standards. Also, remember to communicate clearly and confidently, showcasing your excellent communication skills right from the start.
