At a Glance
- Tasks: Create memorable experiences for guests in our vibrant Food & Beverage outlets.
- Company: Historic hotel in beautiful Pembrokeshire, offering a warm and welcoming atmosphere.
- Benefits: Competitive pay, discounts on food, meals provided, and access to wellness programmes.
- Other info: Flexible role with opportunities for growth and development in the hospitality industry.
- Why this job: Join a dynamic team and make a real impact on guest experiences every day.
- Qualifications: Strong communication skills and a passion for customer service; experience in Food & Beverage is a plus.
The predicted salary is between 25290 - 30910 £ per year.
Nestled in the historic heart of Pembrokeshire, set against the stunning backdrop of South Beach.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences.
An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar, and events.
The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career.
The role will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
Job Overview:
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications:
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
£60 BB per night for Friends and Family rate. Celebration of milestone employment anniversaries. 50% off Food & Beverage in our hotels. Meals on duty provided. Access to Hospitality Rewards. Offerings from retail and dining discounts. Employee Assistance Programme and same day online GP appointments.
Guest Service Assistant Food & Beverage in Tenby employer: Crest Hotels Group
Crest Hotels Group is an exceptional employer that prioritises both colleague and guest experiences, fostering a vibrant work culture rooted in true hospitality and community engagement. As a Group People & Culture Partner, you'll enjoy a dynamic role with opportunities for personal growth, autonomy, and the chance to make a meaningful impact across our hotels. With competitive benefits, including generous discounts and a supportive environment, Crest Hotels is dedicated to nurturing talent and celebrating success within the hospitality industry.
