Front of House Guest Service Leader - Create Memorable Stays in Ludlow

Front of House Guest Service Leader - Create Memorable Stays in Ludlow

Ludlow Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team and ensure guests have unforgettable experiences.
  • Company: Feathers Hotel, part of Crest Hotels Group, known for exceptional service.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Join a vibrant team in a busy hotel environment.
  • Why this job: Be the face of hospitality and create memorable stays for guests.
  • Qualifications: Experience in customer service and strong leadership skills.

The predicted salary is between 31500 - 38500 Β£ per year.

Feathers Hotel in Ludlow, part of Crest Hotels Group, seeks a Guest Service Team Leader – Front of House to oversee daily front desk operations and lead the guest services team.

You will ensure check-in/out runs smoothly, handle guest inquiries, and maintain high service standards to deliver memorable experiences.

The role focuses on team leadership, training, and hands-on management within a busy Front Office, reporting to Rooms Division Manager.

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Front of House Guest Service Leader - Create Memorable Stays in Ludlow employer: Crest Hotels Group

Feathers Hotel in Ludlow, as part of the Crest Hotels Group, is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. With a focus on delivering memorable guest experiences, team leaders are empowered to lead and innovate, while enjoying competitive benefits and opportunities for career advancement in a picturesque location known for its rich history and community spirit.

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Contact Details:

Crest Hotels Group Recruitment Team

We think you need these skills to ace Front of House Guest Service Leader - Create Memorable Stays in Ludlow

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Leadership Skills
Teamwork