At a Glance
- Tasks: Create memorable experiences for guests in our Food & Beverage outlets.
- Company: Join a vibrant team in the stunning Elan Valley.
- Benefits: Enjoy discounts, meals on duty, and career development opportunities.
- Other info: Flexible role with a variety of tasks in a dynamic environment.
- Why this job: Make a real impact on guest experiences while having fun.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25290 - 30910 £ per year.
Located in Llandrindod Wells within the beautiful Elan Valley.
The Role of Guest Service Assistant Food & Beverage
The
Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets.
Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences.
An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience.
The role is a hands‑on role for someone who is flexible and enjoys the variety of restaurant, bar and events.
The
Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience.
We will help you develop and grow your skills and knowledge to grow in your career.
The role of
Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn.
Job Overview
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests.
You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities.
Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service.
You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
- £60 BB per night for Friends and Family rate
- Celebration of milestone employment anniversaries
- 50% off Food & Beverage in our hotels
- Meals on duty provided
- Access to Hospitality Rewards
- Offerings from retail and dining discounts
- Employee Assistance Programme and same day on-line GP appointments
- #J-18808-Ljbffr
Guest Service Assistant Food & Beverage in Llandrindod Wells employer: Crest Hotels Group
Crest Hotels Group is an exceptional employer that prioritises both colleague and guest experiences, fostering a vibrant work culture rooted in true hospitality and community engagement. As a Group People & Culture Partner, you'll enjoy a dynamic role with opportunities for personal growth, autonomy, and the chance to make a meaningful impact across our hotels. With competitive benefits, including generous discounts and a supportive environment, Crest Hotels is dedicated to nurturing talent and celebrating success within the hospitality industry.
