At a Glance
- Tasks: Lead the front desk team and ensure top-notch guest satisfaction.
- Company: Crest Hotels Group, known for exceptional hospitality.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Join a dynamic team in a fast-paced hospitality setting.
- Why this job: Be the face of our hotel and create unforgettable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Crest Hotels Group is seeking a Guest Service Manager – Front of House to lead our front desk team and ensure the highest level of guest satisfaction.
You will oversee daily front office operations, manage guest relations, and support a seamless check-in and check-out experience, reporting to the Hotel Manager.
This hands-on role rewards leadership, attention to detail, and a passion for delivering memorable experiences.
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Guest Experience Lead — Front of House Manager employer: Crest Hotels Group
Crest Hotels Group is an excellent employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. As a Guest Experience Lead, you will benefit from comprehensive training programs, opportunities for career advancement, and a supportive team environment in a dynamic hospitality setting. Located in a thriving area, our hotel provides unique advantages such as a diverse clientele and the chance to create memorable experiences every day.
