Front Office Team Leader - Guest Experience

Front Office Team Leader - Guest Experience

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front desk team and ensure amazing guest experiences every day.
  • Company: Join the vibrant Avisford Park Hotel, known for its exceptional service.
  • Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
  • Other info: Dynamic role with plenty of opportunities for personal and professional growth.
  • Why this job: Be a key player in creating memorable stays for guests and developing your leadership skills.
  • Qualifications: Strong communication and problem-solving skills; previous hospitality experience is a plus.

The predicted salary is between 31500 - 38500 Β£ per year.

Avisford Park Hotel is seeking a Guest Service Team Leader – Front Office to oversee daily front desk operations, guide a team, and ensure outstanding guest experiences.

You will support check-in/check-out, handle inquiries, and drive service excellence across the front office and related areas.

The role emphasizes strong leadership, communication, and problem-solving in a hospitality setting, with opportunities for development and training within a hands-on environment.

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Front Office Team Leader - Guest Experience employer: Crest Hotels Group

Crest Hotels Group is an exceptional employer that prioritises both colleague and guest experiences, fostering a vibrant work culture rooted in true hospitality and community engagement. As a Group People & Culture Partner, you'll enjoy a dynamic role with opportunities for personal growth, autonomy, and the chance to make a meaningful impact across our hotels. With competitive benefits, including generous discounts and a supportive environment, Crest Hotels is dedicated to nurturing talent and celebrating success within the hospitality industry.

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Contact Details:

Crest Hotels Group Recruitment Team

We think you need these skills to ace Front Office Team Leader - Guest Experience

Communication Skills
Problem-Solving Skills
Leadership Skills
Attention to Detail
Time Management
Adaptability
Team Management