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- Tasks: Lead digital commerce transformation projects and shape client requirements for scalable solutions.
- Company: Cressoft, a leading UK-based IT consultancy with a focus on elite technical talent.
- Benefits: Competitive daily rate, remote work, and opportunities for professional growth.
- Other info: Work remotely with quarterly client visits and engage with senior stakeholders.
- Why this job: Make a real impact by optimising digital commerce experiences for top brands.
- Qualifications: Proven experience in consulting roles and expertise in enterprise commerce platforms.
The predicted salary is between 60000 - 80000 ÂŁ per year.
About Cressoft
Cressoft is a UK-based IT consultancy, operating since 2011 and delivering elite technical talent to global brands. We partner with enterprise retailers, digital commerce businesses, and technology-led organisations to deliver large-scale transformation programmes across engineering, cloud, data, and commerce platforms.
Location: Remote (requires one client visit per quarter)
Permanent role
Rate: Competitive Daily Rate
About the Project
We are hiring a Senior Solutions Consultant to join a leading branded commerce consultancy delivering enterprise-scale digital commerce transformation programmes. This is not a traditional Business Analyst role. We are looking for someone who can challenge, shape, and elevate client requirements — not simply document them. You will work across business, technology, and operations to help enterprise retailers define scalable commerce solutions that are technically sound, commercially viable, and operationally realistic. If a client requests a feature such as “next-day delivery,” you’ll explore fulfilment operations, warehouse capabilities, platform limitations, integration implications, and commercial trade-offs — ensuring the final solution works end-to-end across the business.
This role requires someone with strong consulting capability, stakeholder presence, and deep expertise in at least one enterprise commerce platform.
Key Responsibilities
- Lead discovery workshops and stakeholder sessions to uncover true business needs
- Challenge assumptions and guide clients toward more effective solutions
- Translate complex business requirements into scalable end-to-end commerce solutions
- Facilitate collaboration across technical, operational, and commercial teams
- Act as a trusted advisor to senior stakeholders, including C-level executives
- Work closely with engineering and delivery teams to ensure solution feasibility
- Bring clarity and structure to ambiguous business and technical challenges
- Drive alignment between platform capabilities and operational realities
- Help enterprise retailers optimise digital commerce experiences and operations
Key Requirements
What We’re Looking For
Core Strengths (Most Important)
- Exceptional communication and presence — able to lead a room, not follow a script
- Confidence handling challenging stakeholder conversations at senior levels
- Strong critical thinking — you question, probe, and reframe problems
- Ability to balance business needs with technical and operational realities
Experience
- Proven experience in a Solutions Consultant / Product / Business Consultant type role
- Strong preference for candidates with brand-side (client-side) experience e.g. Product Owner, eCommerce Manager, Digital Lead
- Experience working on commerce platforms, with deep expertise in at least one of:
- Shopify (preferred)
- Salesforce Commerce Cloud (specific clouds/modules clearly defined)
- Adobe Commerce (Magento)
- SAP Commerce
- commercetools
- BigCommerce
Senior Consultant Support employer: CRESSOFT CONSULTANCY LIMITED
Contact Detail:
CRESSOFT CONSULTANCY LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Senior Solutions Consultant role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. Understand their approach to digital commerce transformation and think about how your skills can elevate their solutions. We want you to shine!
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss specific experiences with commerce platforms. Bring examples of how you've tackled complex challenges and delivered scalable solutions. This is your time to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Consultant Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Solutions Consultant role. Highlight your experience with enterprise commerce platforms and any relevant consulting work. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've challenged client requirements and delivered effective solutions in the past.
Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see your ability to lead conversations and engage stakeholders!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Cressoft!
How to prepare for a job interview at CRESSOFT CONSULTANCY LIMITED
✨Know Your Platforms Inside Out
Make sure you have a deep understanding of at least one enterprise commerce platform, like Shopify or Salesforce Commerce Cloud. Be ready to discuss specific features, limitations, and integrations, as this will show your expertise and help you stand out.
✨Master the Art of Communication
Since exceptional communication is key for this role, practice articulating complex ideas clearly and confidently. Prepare to lead discussions rather than follow a script, and think about how you can challenge assumptions while guiding clients towards effective solutions.
✨Prepare for Stakeholder Conversations
Anticipate challenging questions from senior stakeholders and think through your responses. Show that you can balance business needs with technical realities by preparing examples of how you've navigated similar conversations in the past.
✨Showcase Your Critical Thinking Skills
Be ready to demonstrate your critical thinking abilities during the interview. Think of scenarios where you had to question, probe, and reframe problems to find effective solutions. This will highlight your capability to tackle ambiguous challenges head-on.