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- Tasks: Provide field service support, troubleshoot issues, and maintain advanced automation systems.
- Company: Leading engineering firm specialising in bespoke robotic and automated solutions.
- Benefits: Competitive salary, car allowance, generous holidays, and pension contributions.
- Other info: Opportunities for global travel and career development in a supportive environment.
- Why this job: Join a dynamic team, solve real-world problems, and enhance your technical skills.
- Qualifications: Hands-on engineering background with strong fault-finding skills in electrical and mechanical systems.
The predicted salary is between 50000 - 60000 £ per year.
Commutable from Liverpool, Warrington, South Manchester
Special Purpose Machinery & Advanced Manufacturing
I’m working with a highly regarded engineering‑led automation business that designs, builds and supports bespoke robotic and automated systems for a global customer base. Operating across advanced manufacturing and highly regulated sectors, the business delivers technically complex machinery and automation solutions, supported by a strong aftersales and field service function.
This is a key customer‑facing engineering role, combining field service, commissioning, fault finding and preventative maintenance across installed automation systems. You will act as the first point of contact for technical issues, supporting customers both remotely and on site. This includes troubleshooting mechanical and electrical faults, carrying out planned maintenance, calibrating equipment, commissioning upgrades and supporting reactive breakdown visits.
The role would suit a hands‑on engineer with strong fault‑finding capability across electrical, mechanical and automated systems. Experience within bespoke machinery or other highly automated manufacturing environments would be particularly relevant. You will be expected to travel to customer sites in the UK and internationally for both proactive service visits and reactive support so this would suit someone who enjoys the field‑based and customer‑facing side of engineering.
The business also places a real emphasis on career development and technical progression. They are genuinely supportive of further training and specialist courses, whether that is robotics programming or technical certifications.
Key areas of responsibility include:
- reactive field service and customer support
- commissioning and system upgrades
- preventative maintenance and calibration
- remote fault diagnosis and technical support
- mechanical and electrical root cause analysis
- service reporting and helpdesk updates
- customer communication and issue resolution
- supporting service level agreements
You should ideally have:
- HNC / apprenticeship / equivalent hands‑on engineering background
- strong electrical and mechanical fault‑finding skills
- experience in field service, commissioning or customer support
- familiarity with automation systems, PLCs, robotics or instrumentation
- a willingness to travel globally as required
This is an excellent opportunity for someone who enjoys being close to the customer, solving real technical issues and developing their technical skill set within a business that actively invests in its engineers.
Salary: £50,000-£60,000 depending on experience + £500 per month car allowance
Holidays: 25 days + bank holidays
Pension: 5% employer contribution
Field Service Engineer in Ellesmere Port employer: Cressida Consulting
Contact Detail:
Cressida Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Ellesmere Port
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and even referrals that might just land you that job.
✨Tip Number 3
Prepare for technical questions! Brush up on your fault-finding skills and be ready to discuss your hands-on experience with automation systems. We want to see how you tackle real-world problems.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate your enthusiasm!
We think you need these skills to ace Field Service Engineer in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight your hands-on engineering background, fault-finding skills, and any experience with automation systems or robotics.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've tackled technical issues in the past and how you enjoy being customer-facing in your work.
Showcase Your Technical Skills: In your application, don’t shy away from detailing your technical expertise. Mention any relevant certifications or training you've completed, especially in areas like PLCs or instrumentation, as these will catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cressida Consulting
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around automation systems, PLCs, and robotics. Be ready to discuss your hands-on experience with fault-finding and maintenance, as this will show you're the right fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific instances where you diagnosed faults or improved a system. This will demonstrate your ability to think on your feet and provide effective solutions.
✨Be Customer-Focused
Since this role is customer-facing, highlight your communication skills and any experience you have in customer support. Share stories that illustrate how you've successfully resolved customer issues or built strong relationships in previous roles.
✨Emphasise Your Willingness to Learn
The company values career development, so express your eagerness to further your skills through training and certifications. Mention any relevant courses you've taken or are interested in, particularly in areas like robotics programming or advanced manufacturing.