Front Desk & Guest Services Lead

Front Desk & Guest Services Lead

Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
C

At a Glance

  • Tasks: Supervise front desk operations and ensure top-notch guest satisfaction.
  • Company: Dream Hollywood, a vibrant hotel in the heart of Los Angeles.
  • Benefits: Competitive pay, career growth, and a dynamic work environment.
  • Other info: Join a fun, fast-paced team with opportunities to shine.
  • Why this job: Lead a passionate team and create memorable experiences for guests.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 29700 - 36300 Β£ per year.

Dream Hollywood in Los Angeles is seeking a Front Desk Manager to supervise daily front desk operations, maximize guest satisfaction, and drive revenue through exceptional service.

This role reports to the General Manager and involves interviewing, training, and guiding the front desk team, ensuring compliance with SOPs/LSOPs, and maintaining a calm, professional presence during busy periods.

The ideal candidate will lead by example, coach staff, and uphold Crescent brand standards.

#J-18808-Ljbffr

Front Desk & Guest Services Lead employer: Crescent Hotels & Resorts

Dream Hollywood is an exceptional employer that prioritises employee growth and development within a vibrant and dynamic work culture. Located in the heart of Los Angeles, we offer competitive benefits, a supportive team environment, and unique opportunities to enhance your career in the hospitality industry while delivering outstanding guest experiences.

C

Contact Details:

Crescent Hotels & Resorts Recruitment Team

We think you need these skills to ace Front Desk & Guest Services Lead

Supervisory Skills
Guest Service Excellence
Revenue Management
Training and Development
Compliance with SOPs/LSOPs
Calm Under Pressure
Coaching Skills