Deputy General Manager, FOH & Operations Lead in Scotland

Deputy General Manager, FOH & Operations Lead in Scotland

Scotland Full-Time 40000 - 45000 £ / year (est.) No working from home possible
Crerar Hotels Group

At a Glance

  • Tasks: Lead Front of House operations and ensure top-notch guest experiences.
  • Company: Join Crerar Hotels Group, a people-focused company in stunning locations.
  • Benefits: Enjoy a competitive salary, Wagestream, health rewards, and career development.
  • Other info: Exciting opportunities for career growth in a dynamic hotel setting.
  • Why this job: Be part of a team that values its members and offers breathtaking work environments.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 40000 - 45000 £ per year.

Crerar Hotels Group, located in Scotland, is seeking a Deputy General Manager to manage all Front of House operations, ensuring professional service standards. Your role will include overseeing staff management, financial reporting, and maintaining exceptional guest experiences.

With a competitive salary of £40k - £45k pa and numerous benefits such as Wagestream, health rewards, and career development, joining Crerar Hotels means being part of a team that values its people and offers breathtaking locations to work in.

Deputy General Manager, FOH & Operations Lead in Scotland employer: Crerar Hotels Group

Crerar Hotels Group is an exceptional employer that prioritises its team members' well-being and professional growth. With a competitive salary, benefits like Wagestream and health rewards, and a commitment to fostering a supportive work culture, employees can thrive in stunning Scottish locations while delivering outstanding guest experiences.

Crerar Hotels Group

Contact Details:

Crerar Hotels Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager, FOH & Operations Lead in Scotland

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crerar Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Crerar Hotels Group

Don't be shy about reaching out to Crerar Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager, FOH & Operations Lead in Scotland

Staff Management
Financial Reporting
Guest Experience Management
Professional Service Standards
Operational Oversight
Team Leadership
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crerar Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Crerar Hotels Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!