At a Glance
- Tasks: Deliver top-notch service, manage enquiries, and handle daily banking tasks.
- Company: Join Crerar Hotels, known for breathtaking locations and a supportive team.
- Benefits: Earn £12.71/hour, access wages instantly, and enjoy health rewards.
- Other info: Enjoy exclusive discounts and recognition for your hard work.
- Why this job: Enhance guest experiences while developing your career in hospitality.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
We are hiring a Receptionist at Crerar Hotels.
Responsibilities
- Deliver high-quality service to guests.
- Manage guest enquiries and answer calls.
- Handle daily banking tasks.
- Operate hotel booking and CRM systems.
- Upsell hotel amenities to enhance the guest experience.
Benefits
- Salary/hourly rate: £12.71.
- Wagestream – Get instant access to earned wages when needed.
- YuLife – Health and well-being rewards, Employee Assistance Programme (EAP), and virtual GP appointments.
- Echo – New communications platform keeping you connected and engaged.
- Career Development – Training and progression opportunities.
- Employee recognition and reward scheme – Celebrating anniversaries from 1 year onward with awards, vouchers and extra holiday days.
- Exclusive Discounts – Special team rates at our hotels.
- Work in Breathtaking Locations – From Scottish Highlands to coastal escapes.
Hotel Receptionist in Oban employer: Crerar Hotels Group
Crerar Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering competitive pay and a range of benefits including Wagestream for instant wage access and YuLife rewards for health and wellness. With a strong focus on career progression and employee recognition, alongside the opportunity to work in stunning locations from the Scottish Highlands to coastal retreats, Crerar Hotels fosters a supportive and engaging work culture that makes it a rewarding place to build your career as a Hotel Receptionist.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Oban
✨Tip Number 1
Make sure to research Crerar Hotels before your interview. Knowing about their values and the unique experiences they offer can help you stand out. We want to see that you're genuinely interested in being part of our team!
✨Tip Number 2
Practice your customer service skills! As a Hotel Receptionist, you'll be the face of our hotel. Role-play common guest scenarios with friends or family to boost your confidence and show us you can handle any situation.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable. We want to see you looking sharp when you walk through our doors.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple way to keep you on our radar as we make our hiring decisions.
We think you need these skills to ace Hotel Receptionist in Oban
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application for the Hotel Receptionist role. Highlight your experience with guest service and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team at Crerar Hotels.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Crerar Hotels Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Crerar Hotels. Familiarise yourself with their services, amenities, and unique selling points. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Practice Common Receptionist Scenarios
Think about the typical situations a hotel receptionist might face, like handling guest complaints or managing bookings. Practising your responses to these scenarios can help you demonstrate your problem-solving skills and customer service abilities during the interview.
✨Showcase Your Communication Skills
As a receptionist, clear communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to prepare a few examples of how you've effectively communicated with guests or colleagues in the past.
✨Highlight Your Tech Savviness
Since the job involves operating hotel booking and CRM systems, be ready to discuss your experience with technology. If you've used similar systems before, mention them. If not, express your willingness to learn and adapt quickly to new software.
