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- Tasks: Manage night desk operations and ensure exceptional guest experiences.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £13.50 per hour, enjoy health rewards, and access instant wages.
- Other info: Fantastic training opportunities and exclusive discounts at beautiful hotels.
- Why this job: Be part of a caring team that creates unforgettable experiences for guests.
- Qualifications: Previous hotel night experience preferred; strong customer service skills required.
Join Crerar Hotels – Where Passion Meets Hospitality!
Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Night Porter at Crerar Hotels, you will be responsible for managing the night desk and ensuring the smooth running of operations between 11pm and 7am. You must take pride in your work, presenting yourself well and delivering exceptional customer service. This full‑time role, which includes weekend shifts, covers a range of duties, including overseeing security, setting up function rooms for events, storing furniture and equipment, and following end‑of‑day procedures. You will also assist with guests’ food and beverage needs throughout the night. With your attention to detail, you’ll produce audit reports and ensure high security standards are maintained. Personable and engaging, you will interact with guests to exceed their expectations and may be asked to assist the cleaning, bar, and reception teams or act as duty manager when required. Previous night experience in a hotel is preferred, and your commitment to customer service will make a significant impact on the guest experience during the night shift.
Why Work with Us?
On top of the fantastic benefits below, we offer a salary/hourly rate of £13.90
At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well‑being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand‑new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
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Night Porter employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Crerar Hotels.
✨Tip Number 2
Show up prepared! If you get an interview, make sure you know about Crerar Hotels and what makes them special. Highlight your customer service skills and any relevant night experience you have – it’ll show you’re genuinely interested in the role.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Visit our website regularly and apply directly when you see a Night Porter position that fits you. It shows initiative and enthusiasm, which we love!
✨Tip Number 4
Follow up after your application! A quick email thanking the hiring manager for their time and reiterating your interest can keep you on their radar. It’s a simple way to stand out from the crowd!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to creating unforgettable guest experiences, as this is what we value at Crerar Hotels.
Tailor Your Application: Make sure to customise your application to fit the Night Porter role. Highlight relevant skills like customer service, attention to detail, and any previous night shift experience you have. We want to see how you can contribute to our team!
Be Professional Yet Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and check for spelling or grammar mistakes – it shows you care about the details, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Crerar Hotels!
How to prepare for a job interview at Crerar Hotels Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Night Porter role at Crerar Hotels. Familiarise yourself with the key responsibilities like managing the night desk, overseeing security, and assisting guests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how your attention to detail and personable nature can enhance the guest experience during those quiet night hours.
✨Dress to Impress
Even though the interview might be informal, presenting yourself well is key in hospitality. Dress smartly to reflect the professional image of Crerar Hotels. This shows that you take the opportunity seriously and understand the importance of first impressions in the industry.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s operations, team dynamics, or career development opportunities. This not only demonstrates your interest but also helps you gauge if Crerar Hotels is the right fit for you.