At a Glance
- Tasks: Lead daily food & beverage operations and ensure exceptional guest experiences.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Instant wage access, health rewards, career development, and exclusive discounts.
- Other info: Work in breathtaking locations across Scotland and the Lake District.
- Why this job: Be part of a caring team that creates unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 21150 - 25850 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Duty Manager at Crerar Hotels, you will be a key presence on the floor, warmly welcoming guests and ensuring seamless daily food & beverage operations. You will support departmental leaders, step in where needed to maintain high service standards, and oversee financial tasks during your shifts. You'll engage with VIP guests, event organisers, and visitors, ensuring their needs are met while effectively communicating important details to staff. Handling guest concerns efficiently, you will act as an escalation point in the absence of senior management. You’ll also lead in emergencies, conduct venue walk-rounds for security and presentation, and ensure smooth handovers between shifts. Additionally, you will manage guest requests, assist with alternative accommodation if needed, and oversee venue set-ups, maintenance issues, and promotions to enhance the guest experience.
Why Work with Us? At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular.
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day and start your journey with Crerar Hotels!
Duty Manager - based in Food & Beverage - No Live In Available in Nairn employer: Crerar Hotels Group
Crerar Hotels Group is an exceptional employer located in the picturesque town of Nairn, offering a vibrant work culture that prioritises employee well-being and development. As a Food & Beverage Attendant, you will be part of a dedicated team that values your contributions and provides ample opportunities for growth within the hospitality industry. Enjoy the unique advantage of working in a stunning location while delivering memorable dining experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - based in Food & Beverage - No Live In Available in Nairn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crerar Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crerar Hotels Group
Don't be shy about reaching out to Crerar Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager - based in Food & Beverage - No Live In Available in Nairn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crerar Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crerar Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
