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For Companies At a Glance
- Tasks: Support various hotel teams and provide exceptional guest service daily.
- Company: Join Crerar Hotels, where passion for hospitality creates unforgettable guest experiences.
- Benefits: Enjoy flexible wage access, health rewards, career development, and exclusive discounts.
- Why this job: Thrive in a dynamic environment while creating memorable moments for guests in stunning locations.
- Qualifications: Must be over 18 years old; no prior experience required.
- Other info: Work in breathtaking locations from the Scottish Highlands to coastal escapes.
Overview
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. As a Hotel General Assistant, you’ll be instrumental in supporting all the teams within the hotel. Every day will bring a new challenge and new skills.
You’ll cover food and beverage service, night porter shifts, reception, housekeeping and even leisure and kitchen porter as required. Your role will also involve providing exceptional guest service, supporting the teams as required and creating a welcoming atmosphere to ensure all guests have an outstanding experience. If you thrive in a dynamic environment and enjoy creating memorable moments for guests, we’d love to hear from you!
Responsibilities
- Support all hotel teams across the operation, adapting to daily needs.
- Cover food and beverage service, night porter shifts, reception, housekeeping and, as required, leisure and kitchen porter duties.
- Provide exceptional guest service and contribute to a welcoming atmosphere to ensure outstanding guest experiences.
Benefits
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – Training and progression opportunities.
- Employee recognition and reward scheme – Celebrations from 1 year onwards with awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes.
Compensation: £12.21 per hour. Applicants must be over 18 years old due to licensing requirements.
Be Part of Something Special
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
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Hotel General Assistant employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Assistant
✨Tip Number 1
Familiarise yourself with the specific services offered by Crerar Hotels. Understanding their unique offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Crerar Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Hotel General Assistant position.
✨Tip Number 3
Prepare to showcase your adaptability and customer service skills. Since the role involves various responsibilities, think of examples from your past experiences where you successfully handled multiple tasks or provided exceptional service to guests.
✨Tip Number 4
Research the locations of Crerar Hotels, especially if you're considering roles in different areas. Being knowledgeable about the local attractions and amenities can help you connect with guests and enhance their experience.
We think you need these skills to ace Hotel General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Hotel General Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your desire to create memorable experiences for guests. Mention specific examples from your past experiences that demonstrate your ability to adapt and provide exceptional service.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as teamwork, communication, and adaptability. Include any previous experience in hospitality or customer service, even if it was in a different capacity.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Crerar Hotels Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for creating memorable moments for guests, as this aligns perfectly with what Crerar Hotels values.
✨Demonstrate Flexibility and Adaptability
Since the role involves covering various duties, be prepared to discuss examples of how you've successfully adapted to changing situations in previous jobs. This will show that you can handle the dynamic environment of a hotel.
✨Highlight Teamwork Skills
As a Hotel General Assistant, you'll be supporting different teams. Be ready to share specific instances where you've worked effectively within a team, showcasing your ability to collaborate and contribute to a positive atmosphere.
✨Prepare Questions About Guest Experience
Think of insightful questions related to guest service and experience. This not only shows your interest in the role but also demonstrates your understanding of the importance of exceptional service in hospitality.
