At a Glance
- Tasks: Be the friendly face of our hotel, managing guest enquiries and delivering top-notch service.
- Company: Join Crerar Hotels, where passion for hospitality meets stunning locations.
- Benefits: Earn £12.71 per hour, enjoy health rewards, and access instant wages with Wagestream.
- Other info: Work in breathtaking locations and enjoy exclusive discounts at our hotels.
- Why this job: Create unforgettable experiences for guests while developing your career in hospitality.
- Qualifications: Friendly, efficient, and motivated individuals with excellent communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you'll be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us?
- On top of the fantastic benefits below, we offer an hourly rate of £12.71
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist - Part Time in Highland employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time in Highland
✨Tip Number 1
Make sure to research Crerar Hotels before your interview. Knowing about their values and what makes them unique will help you stand out as a candidate who truly cares about the role and the company.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for guests, so being friendly and efficient is key. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your can-do attitude during the interview. Share examples of how you've gone above and beyond in previous roles, especially in hospitality. This will demonstrate that you're ready to create fantastic customer experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Crerar Hotels family.
We think you need these skills to ace Receptionist - Part Time in Highland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Crerar Hotels. Highlight your relevant experience and skills that match what we’re looking for, like your communication skills and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our team.
How to prepare for a job interview at Crerar Hotels Group
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your previous experiences. Prepare examples that highlight your ability to handle guest enquiries and manage phone calls efficiently, as these are crucial for the role.
✨Demonstrate a Can-Do Attitude
Crerar Hotels values a positive attitude. During the interview, express your enthusiasm for the role and share instances where you've gone above and beyond to create fantastic customer experiences. This will resonate well with their focus on hospitality.
✨Prepare for Role-Specific Questions
Anticipate questions related to daily tasks like managing bookings, handling banking tasks, and upselling amenities. Think of scenarios from your past experiences where you successfully managed similar responsibilities, and be ready to discuss them in detail.