Guest Services Assistant-Live in Available
Guest Services Assistant-Live in Available

Guest Services Assistant-Live in Available

Seasonal 800 - 1200 Β£ / month (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional guest service and support across various hotel departments.
  • Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
  • Benefits: Instant wage access, health rewards, career development, and exclusive discounts.
  • Why this job: Be part of a caring team delivering unforgettable experiences every day.
  • Qualifications: Passion for service; previous hospitality experience is a bonus.
  • Other info: Work in breathtaking locations like the Scottish Highlands and coastal escapes.

The predicted salary is between 800 - 1200 Β£ per month.

Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As Guest Service Assistant at Isle of Mull Hotel, you will provide exceptional service across various departments. You will greet guests warmly, assist with housekeeping and maintenance, and ensure smooth food and beverage service. From maintaining clean public areas to supporting the kitchen and bar, you will help deliver an outstanding guest experience. Flexibility is key as you adapt to changing needs, working with a dedicated team to ensure the hotel operates efficiently. Previous hospitality experience is a plus, but a passion for service is essential!

Benefits:
  • Wagestream – Get instant access to your earned wages when you need them.
  • YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
  • Echo – Our brand-new communications platform keeps you connected and engaged.
  • Career Development – We invest in our people with fantastic training and progression opportunities.
  • Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
  • Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
  • Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

Guest Services Assistant-Live in Available employer: Crerar Hotels Group

At Crerar Hotels, we pride ourselves on being an exceptional employer that values passion and dedication in the hospitality industry. Our Isle of Mull Hotel offers a supportive work culture with flexible roles, comprehensive training, and career development opportunities, all set against the stunning backdrop of Scotland's breathtaking landscapes. With unique benefits like instant access to earned wages, health rewards, and exclusive discounts for team members, joining our team means becoming part of a family that truly cares about your growth and well-being.
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Contact Detail:

Crerar Hotels Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Guest Services Assistant-Live in Available

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Crerar Hotels. Understand their values and what makes them tick. This way, you can show off your passion for hospitality and how you fit into their culture.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the Guest Services Assistant role. Confidence is key!

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional. A neat appearance shows that you care about the role and are ready to represent Crerar Hotels.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Guest Services Assistant-Live in Available

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Attention to Detail
Problem-Solving Skills
Hospitality Knowledge
Time Management
Adaptability
Basic Food and Beverage Knowledge
Housekeeping Skills
Maintenance Awareness

Some tips for your application 🫑

Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for providing excellent service, even if they're not from a formal job.

Tailor Your Application: Make sure to customise your application for the Guest Services Assistant role. Mention specific skills or experiences that relate to the tasks listed in the job description, like teamwork and flexibility.

Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team at Crerar Hotels.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Isle of Mull Hotel.

How to prepare for a job interview at Crerar Hotels Group

✨Know Your Hospitality Basics

Before heading into the interview, brush up on the fundamentals of hospitality. Understand what exceptional guest service looks like and be ready to share examples from your past experiences or even hypothetical scenarios. This shows your passion for service and your understanding of the role.

✨Showcase Your Flexibility

As a Guest Services Assistant, flexibility is key! Be prepared to discuss how you've adapted to changing situations in previous roles. Whether it’s stepping in to help with housekeeping or assisting in the kitchen, demonstrating your willingness to pitch in wherever needed will impress the interviewers.

✨Engage with Enthusiasm

Crerar Hotels values a warm and welcoming atmosphere, so let your personality shine during the interview! Smile, maintain eye contact, and express genuine enthusiasm for the role. This not only reflects your suitability for the position but also aligns with their mission of creating unforgettable experiences.

✨Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they celebrate employee achievements. This shows that you’re genuinely interested in the company and eager to contribute to their success.

Guest Services Assistant-Live in Available
Crerar Hotels Group

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