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For Companies At a Glance
- Tasks: Provide exceptional guest service and create unforgettable experiences.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Instant wage access, health rewards, career development, and exclusive discounts.
- Why this job: Be part of a caring team and make a real impact on guests' experiences.
- Qualifications: Passion for service; previous hospitality experience is a bonus.
- Other info: Work in breathtaking locations across Scotland and the Lake District.
The predicted salary is between 24000 - 36000 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
Overview: Join our seasonal team at Isle of Mull Hotel, where you'll provide exceptional service across various departments! As a Guest Service Assistant, you’ll greet guests warmly, helping to deliver an outstanding guest experience. Flexibility is key as you adapt to changing needs, working with a dedicated team to ensure the hotel operates efficiently. Previous hospitality experience is a plus, but a passion for service is essential!
Why Work with Us?
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – Celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special: Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Guest Service Assistant - Reception employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Assistant - Reception
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crerar Hotels. Understand their values and what makes them tick. This way, you can show off your passion for hospitality and how you fit into their team.
✨Tip Number 2
Practice your people skills! As a Guest Service Assistant, you'll be interacting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent Crerar Hotels.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to navigate!
We think you need these skills to ace Guest Service Assistant - Reception
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences or moments that sparked your passion for providing exceptional service. We want to see that you genuinely care about creating unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your application to fit the Guest Service Assistant role. Highlight relevant skills and experiences that align with what we’re looking for, like flexibility and teamwork. A personalised touch can really make you stand out!
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use simple language and avoid jargon – we want to understand your story without any confusion. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Crerar Hotels Group
✨Know Your Hospitality Basics
Before heading into the interview, brush up on your hospitality knowledge. Understand what makes a great guest experience and be ready to share your thoughts on how you would contribute to that at Crerar Hotels. They’re looking for passion, so let that shine through!
✨Showcase Your Flexibility
As a Guest Service Assistant, adaptability is key. Prepare examples from your past experiences where you’ve had to think on your feet or adjust to changing circumstances. This will demonstrate your ability to thrive in a dynamic environment.
✨Practice Your Warm Welcome
First impressions matter! Practise greeting someone warmly and confidently. You might even want to role-play with a friend. Remember, you’ll be the first point of contact for guests, so showing genuine enthusiasm and friendliness is crucial.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
