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- Tasks: Deliver exceptional service and create unforgettable experiences for our guests.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £12.71/hour, enjoy health rewards, and access instant wages.
- Other info: Fantastic career development and exclusive discounts at beautiful hotels.
- Why this job: Be the welcoming face of our hotels and make a real impact.
- Qualifications: Friendly, motivated, with excellent communication skills and a can-do attitude.
The predicted salary is between 26400 - 26400 £ per year.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, you need to be friendly, efficient, and motivated. If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you’ll be a perfect fit for our customer‑focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can‑do attitude and experience in the hospitality industry will give you a strong advantage.
Responsibilities:
- Deliver high‑quality service.
- Manage guest enquiries.
- Answer calls.
- Handle daily banking tasks.
- Work with hotel booking and CRM systems.
- Upsell the hotel’s amenities to enhance the guest stay.
Why Work with Us?
On top of the fantastic benefits below, we offer a salary/hourly rate of £12.71 plus tronc. At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well‑being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand‑new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist in Ballater employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Ballater
✨Tip Number 1
Make sure to research Crerar Hotels before your interview. Knowing about their values and what makes them unique will help you stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for guests, so being friendly and clear is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your can-do attitude during the interview. Share examples of how you've gone above and beyond in previous roles, especially in hospitality settings. It’ll show that you’re ready to deliver high-quality service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Crerar Hotels family.
We think you need these skills to ace Receptionist in Ballater
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create unforgettable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experience. Mention any previous roles in hospitality and how they’ve prepared you for being the welcoming face of our hotel. We love seeing how you connect with our values!
Keep It Professional: While we want to see your personality, remember to maintain a professional tone throughout your application. Use clear language, check your spelling and grammar, and ensure your contact details are up-to-date. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the fantastic opportunities we have at Crerar Hotels. Don’t miss out on joining our amazing team!
How to prepare for a job interview at Crerar Hotels Group
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to create fantastic customer experiences is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your capability and enthusiasm for the role.
✨Practice Your Communication Skills
Excellent communication is crucial for this position. Practice speaking clearly and confidently about your experiences. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as friendly and professional.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure to dress smartly and professionally for your interview. A polished appearance will reflect your understanding of the role and the importance of being the welcoming face of the hotel.