Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, creating amazing customer experiences.
- Company: Join a vibrant hotel team that values great service and teamwork.
- Benefits: Earn £12.30 per hour plus tips, enjoy flexible hours and fantastic perks.
- Why this job: Make a real impact on guests' stays while developing your hospitality skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Enjoy training opportunities and discounts across our hotel group.
The predicted salary is between 12 - 16 £ per hour.
Are you our next friendly, efficient and motivated Receptionist? If you get a thrill from being the friendly face of the hotel and take pride as the first line of contact, then you'll be a great fit in our customer-facing reception team. We're looking for someone who excels at creating a fantastic customer experience. Well-presented with outstanding communication skills, you have an excellent phone manner and a passion for great service. A can-do attitude and experience working within the hospitality industry would put you in a strong position.
Your role will involve working as part of the team to deliver high quality service for all guests and visitors to the hotel, including dealing with enquiries and answering phones efficiently. You'll also be responsible for daily banking and working with our hotel booking and CRM databases. Confident and quick to learn about the hotel, you'll be confident upselling its amenities.
Benefits:
- £12.30 per hour
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQ’s and professional qualifications
- Team meals
- Free Team transport (in applicable locations)
- Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
- Pension
- Great selection of benefits
Receptionist in Ambleside employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Ambleside
✨Tip Number 1
Make sure to research the hotel and its services before your interview. Knowing the ins and outs of what they offer will help you stand out as someone who’s genuinely interested in the role and ready to upsell their amenities.
✨Tip Number 2
Practice your phone manner! Since you'll be handling enquiries, it’s crucial to sound friendly and professional over the phone. Try role-playing with a friend to get comfortable with common questions you might face.
✨Tip Number 3
Show off your can-do attitude during the interview. Share examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating fantastic customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in Ambleside
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the hospitality industry. We love seeing how your past roles have prepared you for being the first line of contact at our hotel!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Crerar Hotels Group
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Familiarise yourself with its amenities, services, and any recent news or events. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Receptionist, outstanding communication is key. Practice speaking clearly and confidently about your previous experiences in customer service. Prepare examples of how you've handled difficult situations or provided exceptional service to guests.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure you’re well-presented and dressed appropriately for the interview. A smart appearance reflects your professionalism and respect for the role you're applying for.
✨Prepare for Role-Play Scenarios
Expect to be put in real-life scenarios during the interview. Practice how you would handle common reception tasks, like answering phone calls or dealing with guest enquiries. This will demonstrate your ability to think on your feet and provide excellent service.
