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- Tasks: Provide top-notch service to guests and manage inquiries at the front desk.
- Company: Leading hotel group in beautiful Ambleside with a friendly atmosphere.
- Benefits: Flexible working hours, discounts on accommodation and meals.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Excellent communication skills and a passion for hospitality.
The predicted salary is between 1000 - 1200 £ per month.
A leading hotel group in Ambleside is looking for a friendly and motivated Receptionist to join their customer-facing reception team. This role involves providing high-quality service to guests, handling inquiries, and managing phone communications.
Ideal candidates should have excellent communication skills and a passion for great service, alongside experience in the hospitality industry.
The role offers flexible working patterns and various benefits including discounts on accommodation and meals.
Hotel Front Desk & Guest Experience Host in Ambleside employer: Crerar Hotels Group
Contact Detail:
Crerar Hotels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk & Guest Experience Host in Ambleside
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them stand out will help you connect with the team and show that you're genuinely interested in being part of their customer-facing reception team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing high-quality service, try role-playing common guest scenarios with a friend. This will help you feel more confident when handling inquiries and managing phone communications.
✨Tip Number 3
Don’t forget to showcase your passion for great service during the interview. Share specific examples from your past experiences in the hospitality industry where you went above and beyond for guests. This will demonstrate that you’re the friendly and motivated Receptionist they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you that dream job in Ambleside!
We think you need these skills to ace Hotel Front Desk & Guest Experience Host in Ambleside
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see how you connect with guests and your passion for providing great service.
Tailor Your Experience: Make sure to highlight any relevant experience in the hospitality industry. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our reception team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Crerar Hotels Group
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their services, values, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. During the interview, practice clear and friendly communication. Use examples from your past experiences to demonstrate how you've handled guest inquiries or resolved issues.
✨Prepare for Role-Play Scenarios
Expect to be put in hypothetical situations during the interview. Prepare for role-play scenarios where you might have to handle a difficult guest or manage a busy check-in. This will showcase your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Passion for Hospitality
Make sure to express your passion for providing excellent service. Share stories that illustrate your dedication to guest satisfaction and how you go above and beyond to create memorable experiences for guests.
