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- Tasks: Be the friendly face of our hotel, delivering exceptional customer service and managing guest enquiries.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Earn £12.71 per hour, enjoy health rewards, and access exclusive discounts.
- Other info: Great career development opportunities and a supportive team environment.
- Why this job: Make a real impact on guests' experiences while working in breathtaking locations.
- Qualifications: Friendly attitude, excellent communication skills, and a can-do spirit.
The predicted salary is between 12 - 13 £ per hour.
Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Receptionist at Crerar Hotels, are you friendly, efficient, and motivated? If you thrive as the welcoming face of the hotel and take pride in being the first point of contact, you will be a perfect fit for our customer-focused reception team. We’re looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can-do attitude and experience in the hospitality industry will give you a strong advantage.
Your responsibilities will include:
- Delivering high-quality service
- Managing guest enquiries
- Answering calls
- Handling daily banking tasks
- Working with hotel booking and CRM systems
With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.
Why Work with Us? On top of the fantastic benefits below, we offer an hourly rate of £12.71.
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Receptionist - Part Time employer: Crerar Hotel Group Limited
Contact Detail:
Crerar Hotel Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time
✨Tip Number 1
Make sure to research Crerar Hotels before your interview. Knowing about their values and what makes them unique will help you stand out as a candidate who truly cares about the role and the company.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for guests, so being friendly and clear is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in the past. This will demonstrate your problem-solving skills and your commitment to providing excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Crerar Hotels team and ready to embark on this exciting journey with us.
We think you need these skills to ace Receptionist - Part Time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can create fantastic customer experiences.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Crerar Hotels. Highlight any relevant experience in hospitality and showcase your excellent communication skills, as these are key to being the welcoming face of our hotel.
Be Professional: Keep your application professional in tone and appearance. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in a reception role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Crerar Hotel Group Limited
✨Know the Company
Before your interview, take some time to research Crerar Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Practice speaking clearly and confidently about your previous experiences. Prepare examples that highlight your ability to handle guest enquiries and manage phone calls efficiently, as these are crucial parts of the role.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure to dress professionally for your interview. A polished appearance reflects your understanding of the importance of presentation in the hotel environment and shows that you take the opportunity seriously.
✨Prepare for Role-Specific Questions
Anticipate questions related to customer service and upselling. Think of scenarios where you've gone above and beyond for a guest or successfully promoted a product or service. This will demonstrate your can-do attitude and readiness to contribute to creating fantastic customer experiences.