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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage customer interactions effectively.
- Company: Dynamic UK recruitment agency focused on customer satisfaction.
- Benefits: Opportunity for growth in a supportive, customer-centered environment.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Strong telephone skills, teamwork ability, and target-driven mindset.
- Other info: Based in Peterborough with great potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
A UK recruitment agency is seeking a Service Desk Analyst who speaks Romanian to deliver exceptional customer service. The role involves actively managing customer interactions, ensuring compliance with procedures, and striving to enhance customer experiences.
Candidates should possess:
- Strong telephone and communication skills
- The ability to work independently and in a team
- Be target-driven
This position is based in Peterborough and offers an opportunity to grow in a customer-centered environment.
Romanian-Speaking Service Desk Analyst in Peterborough employer: Creo Recruitment
Contact Detail:
Creo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Romanian-Speaking Service Desk Analyst in Peterborough
✨Tip Number 1
Make sure to brush up on your Romanian language skills! Being fluent is key for this role, so practice speaking and listening to ensure you can communicate effectively with customers.
✨Tip Number 2
Show off your customer service experience! Think of specific examples where you've gone above and beyond for a customer. We want to hear about how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for the interview by researching common service desk scenarios. We recommend practising responses to questions about handling difficult customers or resolving technical issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Romanian-Speaking Service Desk Analyst in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with delivering exceptional customer service and managing customer interactions.
Show Off Your Communication Skills: Since this role requires strong telephone and communication skills, don’t shy away from showcasing any relevant experiences. We love seeing examples of how you've effectively communicated in previous roles!
Be Target-Driven: Mention any achievements or targets you've met in past positions. We’re looking for candidates who are motivated and can demonstrate their ability to work towards goals, so let us know how you’ve excelled!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Peterborough!
How to prepare for a job interview at Creo Recruitment
✨Brush Up on Your Romanian
Since the role requires you to speak Romanian, make sure you're comfortable with both formal and informal language. Practise common customer service scenarios in Romanian so you can respond confidently during the interview.
✨Know the Company Inside Out
Research the recruitment agency and understand their values, mission, and the type of clients they serve. This will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Show Off Your Communication Skills
Prepare to demonstrate your strong telephone and communication skills. You might be asked to role-play a customer interaction, so think about how you can convey empathy and clarity while resolving issues.
✨Highlight Your Team Spirit and Independence
Be ready to discuss examples from your past experiences where you've successfully worked both independently and as part of a team. This will show that you can adapt to different working styles, which is crucial for this position.
