Salary: £24,800 + Benefits
Contractual hours: 37.5 hrs per week (Mon-Fri, 8:30am‑5:00pm)
Basis: Full time
Location: Quorum Business Park, Newcastle upon Tyne
Hybrid: 50% remote after probation
Start date: 16th March 2026
Job reference: REQ002176
Why Join Us?
- No weekends, bank holidays, or late shifts
- Hybrid working after probation
- Up to 30 days holiday + Birthday off
- Wellness support & Employee Assistance Programme
- Performance awards & discounts (Blue Light, healthcare)
- Learning & development through Cora Academy
- Career progression opportunities
- Electric car & cycle-to-work schemes
About The Role
Be the first voice patients hear at Cora Health. As a Patient Care Advisor, you’ll handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. No healthcare experience needed—just great customer service skills and a passion for helping people.
What Were Looking For
- Warm, friendly, and professional approach
- Strong customer service experience (contact centre experience a plus)
- Excellent communication and IT skills
- Flexible, positive, and empathetic attitude
- Ability to work Mon‑Fri, 8:30am‑5:00pm
About Cora Health
We\'re a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission: make healthcare accessible and straightforward for everyone. Ready to make a real impact? Apply now and start your career with Cora Health!
(Please note: Candidates must attend the Newcastle office 3 days per week.)
Please note: Previously unsuccessful applicants within 6 months will not be considered.
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