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- Tasks: Design roof trusses and provide estimates while ensuring top-notch customer service.
- Company: Join Crendon Timber Engineering, a leader in timber solutions with a focus on innovation.
- Benefits: Enjoy a competitive salary, generous holiday, bonus scheme, and wellness support.
- Why this job: Be part of a collaborative team that values your input and fosters personal growth.
- Qualifications: Basic IT skills required; experience preferred but training roles available for eager learners.
- Other info: Work in a dynamic environment with opportunities for site visits and customer interaction.
The predicted salary is between 30000 - 42000 £ per year.
Location: Kirkby In Ashfield, Nottinghamshire
Hours of Work: 40 hours per week
Salary: Competitive + Bonus Scheme
We have an exciting opportunity for a Roof Truss and Posi Joist Estimator & Designer to join the Crendon Timber Engineering team. You will be responsible for producing estimates along with detailed, accurate designs for our products to meet customer/business requirements.
We are looking for an individual with natural ability to build a rapport and communicate with customers, providing them with technical knowledge and experience to drive opportunity across our market sector.
Your responsibilities will include but are not limited to:
- Liaise with customers both in person and over the phone to forge strong relationships.
- Attend site and customer visits to obtain information and support our customer requirements.
- Interpret customer requirements and provide efficient and professional estimates and designs, ensuring high levels of customer service.
- Work collaboratively in branch to ensure designs are efficient, cost effective and in line with company KPIs.
Skills Required but not limited to:
- Good understanding of I.T (use of Microsoft Office 365 suite).
- MiTek PAMIR experience preferable.
- Confident written, verbal and interpersonal communication skills required to liaise with colleagues and customers.
- Able to work as part of a team in an open office environment but also be self-motivated to meet deadlines and customer expectations.
- Passionate about exceeding customer expectations and providing excellent customer service.
- Experience is preferred; however, development Junior and training roles will be considered.
What do we offer?
We work hard to continuously improve our reward package, taking into consideration the view of every single employee to make sure we remain an industry leader. Some of the highlights of the fantastic benefits and rewards you can expect include:
- Generous holiday allowance
- Bonus scheme
- Health and wellbeing - mental, physical, and financial wellbeing portal
- Employee referral scheme
Truss Designer in Nottingham employer: Crendon Timber Engineering Limited
Contact Detail:
Crendon Timber Engineering Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Truss Designer in Nottingham
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like MiTek PAMIR. If you don't have experience with it yet, consider taking an online course or tutorial to get a basic understanding before your interview.
✨Tip Number 2
Brush up on your communication skills, as building rapport with customers is key for this role. Practice explaining technical concepts in simple terms, so you can effectively convey your ideas during customer interactions.
✨Tip Number 3
Prepare to discuss examples of how you've provided excellent customer service in the past. Think of specific situations where you exceeded expectations, as this will demonstrate your passion for customer satisfaction.
✨Tip Number 4
Research Crendon Timber Engineering and their products thoroughly. Understanding their market position and recent projects will help you tailor your conversation and show genuine interest during interviews.
We think you need these skills to ace Truss Designer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in truss design and estimation. Emphasise any specific skills related to customer communication and technical knowledge that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build rapport. Mention your familiarity with tools like Microsoft Office 365 and any experience with MiTek PAMIR, as these are key to the role.
Showcase Relevant Experience: In your application, provide examples of past projects or roles where you successfully interpreted customer requirements and delivered designs. This will demonstrate your capability to meet the expectations outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for the role of a Truss Designer.
How to prepare for a job interview at Crendon Timber Engineering Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with design software, especially if you have knowledge of MiTek PAMIR. Be prepared to discuss specific projects where you've used these skills to create efficient designs.
✨Demonstrate Your Communication Abilities
Since the role involves liaising with customers, practice articulating your thoughts clearly. Share examples of how you've built rapport with clients in the past and how you handle customer inquiries.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to interpret customer requirements and provide effective solutions, and be ready to discuss the outcomes.
✨Research the Company Culture
Familiarise yourself with Crendon Timber Engineering's values and work environment. Understanding their focus on customer service and teamwork will help you align your answers with what they are looking for.
