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For Companies At a Glance
- Tasks: Engage with customers, manage enquiries, and keep everything organised.
- Company: A growing business in Red Lodge with a supportive team culture.
- Benefits: Training, development opportunities, and a role where your work matters.
- Why this job: Make an impact in a dynamic environment while building relationships.
- Qualifications: Friendly communicator with attention to detail and customer service experience.
- Other info: Full-time role with potential for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a busy, people-focused office role where you can really make an impact? Our client based in Red Lodge is expanding their team due to internal promotion and needs a passionate Sales Support & Customer Service Administrator to join them in the new year. If you’re great on the phone, love building relationships and enjoy keeping things organised, this could be the perfect move.
What You’ll Be Doing
- Speaking with existing customers to secure repeat orders
- Handling enquiries via phone, email and webchat
- Sending out samples and marketing packs, then following up
- Producing reports and keeping admin accurate and up to date
What We’re Looking For
- A friendly communicator who’s confident on the phone
- Strong attention to detail and good Excel skills
- Previous experience within a customer facing role and office environment
- Someone proactive, organised and happy to get stuck in
- Team player with a positive attitude
- SAP/EDI experience is a bonus, not essential
Why You’ll Love It
- Supportive, welcoming team
- Well-known, growing business
- Training, development and real progression opportunities
- A role with variety where your work genuinely matters
This is a full time role working Monday - Friday 37.5 hours per week. Applicants must be able to reliably commute to Red Lodge on a daily basis. This role is due to start early January 2026 however interviews will take place before Christmas.
Sales and Customer Service Representitive in Red Lodge employer: Crem Recruitment
Contact Detail:
Crem Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Representitive in Red Lodge
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, try role-playing with a friend or family member. This will help you feel more confident when speaking with potential employers.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about the team and the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales and Customer Service Representitive in Red Lodge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with people.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your customer service experience and any relevant skills, like your Excel prowess or phone communication skills. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Crem Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their customer service approach and sales strategies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to demonstrate your communication skills. Prepare examples of how you've successfully interacted with customers in the past, whether over the phone or in person. A friendly and approachable attitude goes a long way!
✨Get Organised
As the job requires strong organisational skills, think of ways to showcase your attention to detail. Bring along any relevant reports or documents that highlight your ability to keep things accurate and up to date. This will show that you can handle the admin side of the role effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This not only shows your interest but also helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a more personal level.
