Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer enquiries, process orders, and support sales operations in a dynamic office.
- Company: Established client in Haverhill with a focus on customer satisfaction.
- Benefits: Gain valuable experience in a supportive environment while developing your skills.
- Why this job: Join a busy team and make a real impact on customer experiences.
- Qualifications: GCSE Maths and English, plus customer service or office experience preferred.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
About the Role: Crem Recruitment are proud to work exclusively with our established client in Haverhill. We are recruiting a Sales Office Administrator to join a busy and professional sales office team based in Haverhill. This is a key role within a customer-focused environment, responsible for processing orders, supporting sales operations, and maintaining accurate records to ensure a seamless experience for internal and external customers. The ideal candidate will be reliable, organised, and able to work effectively in a fast-paced, target-driven office. You will have the opportunity to contribute to the team’s success while developing your skills within a supportive environment.
Key Responsibilities:
- Answer and manage customer enquiries by phone and email.
- Process sales orders accurately via EDI and manually.
- Maintain customer records in CRM/SAP and generate reports.
- Support Area Sales Managers with pricing, discounts, and sample requests.
- Log and resolve customer complaints professionally.
- Work to departmental KPIs and contribute to daily operations meetings.
- Maintain a tidy, compliant, and safe working environment.
Experience:
- GCSE Maths and English (Grades A–C)
- 12 months customer service or office experience preferred
- Excellent telephone manner and professional approach
- Organised, reliable, and able to manage multiple tasks
- Computer literate and confident using office systems
Locations
Sales Office Administrator in Haverhill, Suffolk employer: Crem Recruitment
Contact Detail:
Crem Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administrator in Haverhill, Suffolk
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone and email communication skills. Since you'll be managing customer enquiries, being clear and professional is key. Try role-playing with a friend to boost your confidence!
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and helps you figure out if the role is right for you. Think about what you want to know about the team dynamics or daily operations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Office Administrator in Haverhill, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Sales Office Administrator role. We want to see how your background fits with our customer-focused environment, so don’t be shy about showcasing your organisational skills and any office experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Haverhill. Share specific examples of how you've handled customer enquiries or processed orders in the past, and let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since you'll be managing customer enquiries and supporting sales operations, it's crucial to demonstrate your excellent telephone manner and professional approach. Make sure your written application reflects clarity and professionalism, as this will give us a taste of how you communicate!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Crem Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Office Administrator role. Familiarise yourself with the key responsibilities like processing orders and managing customer enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the job requires being organised and reliable, prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. This will give the interviewer confidence in your ability to handle the fast-paced environment they mentioned.
✨Practice Your Communication Skills
As you'll be dealing with customer enquiries and complaints, practice articulating your thoughts clearly and professionally. You might even want to role-play common scenarios with a friend to ensure you can handle them smoothly during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, KPIs, or how success is measured in the role. This shows that you're not just interested in the job but also in how you can contribute to the team's success.
