Stock Controller

Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed in its ateliers near the Château de Fontainebleau, France.

We are seeking a Stock Controller for our Creed counter in Selfridges W1, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.

The Stock Controller is responsible for implementing and maintaining effective stock management procedures and processes supporting the instore sales team to ensure sales and service targets are met.

The Stock Controller will report into the Business Manager.

Key responsibilities:

• Management of stock and stockroom space in store.
• Analysis of daily and weekly Stock Reports for Selfridges.
• Lead Biannual Stock take as defined by host store.
• Undertake daily/weekly stock checks to ensure stock accuracy.
• Process all deliveries of stock and consumables.
• Communicate professionally and effectively with all stakeholders.
• Maintain high standards of stock management in the store.
• Submit stock requests and NSV orders on a weekly basis for all brands and to reflect any promotional calendar in store activity.
• Build collaborative relationships with Head Office and Warehouse Teams and communicate with them on a regular basis.
• Develop a good relationship with store management and all sales staff.
• Develop a good knowledge of individual store systems.
• Maintain up-to-date accurate records for all stock related paperwork.
• Developing and maintaining a process for returns (RGAs) including the creation of a defined area in the storeroom for returns/credits.
• Comply with Orange Square and in store policies, including grooming guidelines at all times.

Skills/Experience desired:

• Previous stock management experience ideally within the retail industry.
• Highly organised team player, able to communicate with colleagues at all levels.
• Able to demonstrate a pro-active attitude and flexible approach.
• Excellent time management, organisation, and prioritising skills.
• Good ability to use MS Office programs: Word, Excel, Outlook.
• Excellent communication skills both written and verbal.
• Experience using stock management systems advantageous.

Key Personal Qualities:

• A team player, self-motivated and able to work on own initiative.
• Ability to work effectively to meet deadlines.
• A blend of passion, dedication and imagination.
• Excellent verbal and written communicator.
• Eager to learn and share their knowledge.
• High levels of attention to detail.
• Ability to problem solve and share creative solutions.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: There are plentiful opportunities for professional development and career growth.

This role is based in Selfridges W1.

Benefits:

• 32 days paid annual leave (pro rata for part time employees).
• Monthly competitive commission structure.
• Extra day off for your birthday.
• Product allocation with discounted rate.
• Clothing allowance.
• Contribution into company pension.
• Career progression.