At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed, a leader in luxury perfumes.
- Benefits: Flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a luxury experience that goes beyond just selling products.
- Qualifications: Passion for luxury retail and excellent communication skills required.
- Other info: Diverse and inclusive environment with a focus on innovation.
The predicted salary is between 28800 - 43200 Β£ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking Luxury Brand Ambassadors, full and part time, for our new Creed Boutique in Bicester Village, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities include but are not limited to:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador in Oxford employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Luxury Brand Ambassador in Oxford
β¨Tip Number 1
Get to know the House of Creed inside out! Dive deep into our fragrances, ingredients, and heritage. The more you know, the better you'll connect with customers and drive those sales.
β¨Tip Number 2
Practice your storytelling skills! When you can share the unique features and benefits of our products in an engaging way, you'll not only meet but exceed those sales targets. Remember, it's all about creating that luxury experience.
β¨Tip Number 3
Show off your passion for luxury! Whether itβs through your communication or how you present yourself, let your enthusiasm shine. Customers love to see genuine excitement about the brand and products.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, weβre always on the lookout for candidates who are ready to make a difference in our luxury retail space.
We think you need these skills to ace Luxury Brand Ambassador in Oxford
Some tips for your application π«‘
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through. We want to see your enthusiasm for the House of Creed and how you can share that passion with our customers.
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. Weβre looking for candidates who can demonstrate their ability to engage customers and drive sales, so be specific about your achievements!
Be Authentic: Your application should reflect your true self. We value diversity and authenticity, so donβt hesitate to share your unique story and what makes you a great fit for the Luxury Brand Ambassador role.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Creed
β¨Know Your Fragrances
Dive deep into the world of Creed's fragrances before your interview. Familiarise yourself with the key ingredients, the stories behind each scent, and how they reflect the brand's heritage. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury brand.
β¨Master the Art of Storytelling
As a Luxury Brand Ambassador, storytelling is crucial. Prepare to articulate how you would engage customers by sharing the unique narratives of Creed's products. Think about how you can connect the fragrance to the customer's personal experience, making it memorable and impactful.
β¨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've exceeded targets in the past. Use specific examples that highlight your proactive approach to customer engagement and how youβve created exceptional customer experiences that foster loyalty.
β¨Emphasise Visual Presentation
Understand the importance of visual merchandising in luxury retail. Be prepared to share your ideas on how you would maintain the boutique's aesthetic to reflect the luxury of the brand. This shows that you appreciate the finer details that contribute to the overall customer experience.