At a Glance
- Tasks: Support the Boutique Manager in delivering a luxurious customer experience and achieving sales targets.
- Company: Join the prestigious House of Creed, a luxury perfume brand.
- Benefits: Full-time role with opportunities for career development and a vibrant work environment.
- Other info: Dynamic team culture that values diversity and creativity.
- Why this job: Be part of a team that redefines luxury and innovation in the fragrance industry.
- Qualifications: Previous retail management experience, strong leadership skills, and a passion for luxury.
The predicted salary is between 30000 - 40000 £ per year.
About the House of Creed: The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role: We are seeking an Assistant Boutique Manager for our new Creed Boutique in Manchester, opening in September 2026, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role: This role supports the Boutique Manager in the achievement of objectives set by the Company. The Assistant Boutique Manager plays a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence.
Line of Reporting: This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager.
Key responsibilities:
- Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels.
- Lead, coach and inspire the team to ensure they embrace their roles with dedication, commitment, and passion to provide high levels of service.
- Achieve sales and KPI targets as directed by the Boutique Manager.
- Communicate a clear brand experience and liaise with all support functions within the business.
- Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team.
- Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events.
- Develop a strong sales plan, set financial targets and KPI's for the team with the Boutique Manager.
- Review performance data with the Boutique Manager to monitor and measure departmental productivity.
- Ensure sales targets are met.
- Process and dispatch Creed Boutique web orders on a timely basis.
- Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets.
- Monitor stock shrinkage and take pro-active steps to reduce it.
- Maintain awareness of market trends in the retail industry.
- Ensure health and safety, legal and security issues are processed in a timely manner.
- Collaborate with the Boutique Manager to conduct probationary reviews and employee appraisals.
- Develop the team to provide business continuity and manage daily team related matters.
- Motivate and supervise the team through a positive leadership style.
Skills/Experience Required:
- Previous retail sales management experience ideally in a luxury environment.
- Ability to demonstrate a successful track record in leading and managing a team.
- High levels of attention to detail.
- Experience of dealing with clients/customers.
- Excellent communication skills both written and verbal.
- Proficient in MS Office programs: Word, Excel, Outlook, PowerPoint.
Key Personal Qualities:
- Highly organised team player.
- Eager to learn and share knowledge.
- Pro-active attitude and flexible approach.
- Excellent time management and prioritising skills.
- Ability to work effectively to meet deadlines.
Location: This role is based in the Creed Boutique in Manchester.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience.
- Innovation: Be part of a team that thrives on pushing boundaries.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity.
- Career Development: There are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Assistant Boutique Manager in Manchester employer: Creed
The House of Creed is an exceptional employer, offering a unique opportunity to be part of a luxury brand that prioritises innovation and customer experience. With a strong focus on career development, employees are encouraged to grow within a diverse and inclusive work culture that values creativity and teamwork. Located in the vibrant city of Manchester, the new Creed Boutique promises a dynamic environment where passion for luxury and excellence in service are at the forefront of every role.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Boutique Manager in Manchester
✨Tip Number 1
Get to know the brand inside out! Research the House of Creed, their fragrances, and their values. This will help you connect with the interviewers and show your genuine passion for luxury.
✨Tip Number 2
Network like a pro! Attend events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you that coveted interview.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in the boutique, like managing a team or dealing with a difficult customer. Show them you’re ready to lead!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the House of Creed family.
We think you need these skills to ace Assistant Boutique Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury shine through! Share experiences that highlight your dedication to providing exceptional customer service and how you can contribute to the luxurious experience at Creed.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Boutique Manager role. Highlight relevant retail management experience and any achievements that align with the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your skills and experiences. Remember, we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be processed efficiently, and you'll be one step closer to joining our amazing team at the Creed Boutique!
How to prepare for a job interview at Creed
✨Know Your Fragrances
Before the interview, make sure you’re familiar with the House of Creed's fragrance range. Understand the unique ingredients and stories behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for luxury perfumes.
✨Showcase Leadership Skills
As an Assistant Boutique Manager, you'll need to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to achieve their best.
✨Demonstrate Customer-Centric Thinking
The role is all about delivering an exceptional customer experience. Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would create a luxurious shopping experience that aligns with the brand’s prestige.
✨Prepare for KPI Discussions
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you’ve met or exceeded sales targets in previous roles. Show that you understand the importance of KPIs and how they drive business success.
