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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy career development opportunities and be part of an innovative, diverse team.
- Why this job: Shape the future of luxury retail while creating memorable customer experiences.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential.
- Other info: Part-time role, 30 hours per week, with flexibility for weekends and holidays.
✂ About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
✂ About the role
We are seeking for a Luxury Brand Ambassador for our Creed Counter in Harvey Nichols Leeds, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.
✂ Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
✂ Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service :
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
✂ Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
✂ Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
✂ Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will allow you to engage customers more effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to share the story behind each scent.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to connect with others in the industry. This can provide insights and tips that may help you stand out during the interview process.
✨Tip Number 4
Demonstrate your commitment to exceptional customer service. Think of examples from your past experiences where you went above and beyond for a customer, as this will show your potential employer that you align with their values.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Creed. Familiarise yourself with their fragrances, ingredients, and heritage. This knowledge will not only help you in your application but also in potential interviews.
Tailor Your CV: Highlight your experience in luxury retail or customer-facing roles. Emphasise any achievements related to sales targets and exceptional customer service. Make sure your CV reflects your passion for luxury brands.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've delivered exceptional customer experiences and met sales goals in previous positions.
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application is well-written and free of errors. Use clear and engaging language to convey your passion for the brand and your suitability for the position.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Before the interview, immerse yourself in the world of Creed's fragrances. Understand the key ingredients, the stories behind each scent, and how they reflect the brand's heritage. This knowledge will not only impress your interviewers but also demonstrate your genuine passion for the luxury brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, and highlight your ability to engage customers through effective storytelling about products.
✨Emphasise Customer Service Excellence
The role requires delivering exceptional customer service. Think of instances where you created memorable experiences for customers. Be prepared to explain how you handle difficult situations and ensure customer satisfaction, as this will be crucial for the Luxury Brand Ambassador position.
✨Visual Merchandising Awareness
Understand the importance of visual presentation in luxury retail. Familiarise yourself with the standards expected at Creed and be ready to discuss how you would maintain an impeccable retail space that reflects the brand's prestige. This shows your commitment to upholding the brand's image.
