At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and a vibrant team culture.
- Why this job: Be part of a brand that redefines luxury and values diversity and innovation.
- Qualifications: Exceptional communication skills and a passion for luxury retail are essential.
- Other info: This role is perfect for those who thrive in fast-paced environments and love beauty products.
✂ About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
✂ About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in Pearsons Enfield, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
✂ Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
✂ Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service :
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
✂ Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
✂ Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
✂ Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to share the story behind each scent.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online groups related to luxury brands to connect with others in the industry, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Showcase your customer service skills in any interactions you have prior to applying. Whether it's through social media or in-person conversations, demonstrating your ability to create memorable experiences will set you apart.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury brands.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Share specific examples of how you've delivered exceptional customer service or met sales targets in previous positions.
Showcase Your Passion: In your application, express your genuine interest in fragrance and beauty products. Mention any personal experiences or knowledge that demonstrate your commitment to providing an exceptional customer experience.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Be ready to discuss your approach to customer engagement and how you can apply that to drive sales at Creed.
✨Emphasise Customer Service Excellence
Be prepared to share specific instances where you've delivered exceptional customer service. Highlight how you create memorable experiences for customers, as this is crucial for a Luxury Brand Ambassador role.
✨Demonstrate Your Passion for Luxury
Express your genuine enthusiasm for luxury brands and products during the interview. Share why you are drawn to the luxury market and how you can contribute to maintaining the prestige of the House of Creed.