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- Tasks: Engage customers, share fragrance knowledge, and drive sales in a luxury retail environment.
- Company: The House of Creed creates artisan fragrances using the finest ingredients for a unique luxury experience.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and be part of an innovative team.
- Why this job: Join a prestigious brand that values diversity, creativity, and exceptional customer experiences.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential; passion for fragrance is a plus.
- Other info: This role is part-time, requiring 22.5 hours over three days, with weekend availability.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking a Luxury Brand Ambassador for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week.
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities:
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will allow you to engage customers more effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, helping you to drive sales and build brand loyalty.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands and fragrances. This can help you gain insights into industry trends and connect with others who share your passion.
✨Tip Number 4
Be prepared to showcase your customer service skills in real-time. During the interview process, you may be asked to demonstrate how you would handle various customer scenarios, so think about your approach to creating exceptional experiences.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer service roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury brands.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Luxury Brand Ambassador role. Share specific examples of how you've delivered exceptional customer experiences and met sales goals in previous positions.
Showcase Your Personality: The House of Creed values individuality. Let your personality shine through in your application. Use a friendly and engaging tone to demonstrate your interpersonal skills and passion for the luxury industry.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily relies on driving sales through exceptional customer engagement.
✨Emphasise Customer Service Excellence
Be prepared to talk about your approach to delivering outstanding customer service. Share examples of how you've created memorable experiences for customers, as this is crucial for fostering brand loyalty in a luxury environment.
✨Demonstrate Your Passion
Express your genuine enthusiasm for luxury brands and fragrances during the interview. Highlight any personal experiences or interests related to the beauty industry, as this will show your commitment to the role and the brand.
