Luxury Brand Ambassador

Luxury Brand Ambassador

Creed Birmingham, England, United Kingdom

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role

We are seeking Seasonal Retail Sales Associate (Luxury Brand Ambassador) full and part time to join our team on a Six‑weeks Contract during our key trading period in the run up to Christmas (mid‑November to Christmas). A passion for luxury fragrance is essential, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.

Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.

Responsibilities

• Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
• Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
• Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
• Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer‑facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal‑oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast‑paced environment.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

Luxury redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.

Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.

Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.

Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

Location

This role is based in Selfridges & Harvey Nichols Birmingham.

• Up to 6‑week temporary role for those looking for short‑term employment during the festive period
• Monthly competitive commission structure on top of basic salary per month
• Bonus opportunity
• Possibility of permanent opportunities

Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

Equal Opportunity Statement

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Seniority level

Entry level

Employment type

Temporary

Job function

Sales and Customer Service

Industries

Retail Luxury Goods and Jewelry