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- Tasks: Engage customers with luxury fragrances and deliver exceptional service at Harvey Nichols Leeds.
- Company: The House of Creed is a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and a vibrant team culture.
- Why this job: Join a brand that redefines luxury and values diversity, creativity, and innovation.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential; passion for fragrance is a plus.
- Other info: This role requires flexibility to work weekends and holidays.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking a Luxury Brand Ambassador for our Creed Counter in Harvey Nichols Leeds, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will allow you to engage customers more effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, helping you to drive sales and build brand loyalty.
✨Tip Number 3
Showcase your customer service skills during any interactions you have prior to the interview. Whether it's in-store or online, demonstrating exceptional service can set you apart as a candidate who truly understands the luxury retail environment.
✨Tip Number 4
Be prepared to discuss your previous sales achievements. Highlighting specific examples of how you've met or exceeded sales targets in past roles will show your goal-oriented mindset and suitability for the Luxury Brand Ambassador position.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Creed. Familiarise yourself with their fragrances, ingredients, and brand heritage. This knowledge will be crucial in your application and future interviews.
Tailor Your CV: Highlight your experience in luxury retail or customer-facing roles. Emphasise any achievements related to sales targets and exceptional customer service, as these are key aspects of the Luxury Brand Ambassador role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury brands and fragrances. Share specific examples of how you've delivered exceptional customer experiences and met sales goals in previous roles.
Showcase Your Communication Skills: Since exceptional communication is vital for this role, ensure your application reflects your interpersonal skills. Use clear, engaging language and consider including a brief anecdote that demonstrates your ability to connect with customers.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Before the interview, take the time to familiarise yourself with the House of Creed's fragrances, their ingredients, and the brand's heritage. This knowledge will not only impress your interviewers but also demonstrate your genuine passion for the luxury products you'll be representing.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily relies on driving sales through effective customer engagement.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service during the interview. Share anecdotes that illustrate how you've created memorable experiences for customers, as this is a key responsibility of a Luxury Brand Ambassador.
✨Demonstrate Flexibility and Team Spirit
Be prepared to discuss your ability to work in a fast-paced environment and your willingness to work weekends and holidays. Show that you are a team player who can adapt to the dynamic nature of luxury retail.
