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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: The House of Creed creates artisan perfumes from the finest ingredients.
- Benefits: Enjoy flexible hours, career development, and a vibrant team culture.
- Why this job: Join a prestigious brand that values innovation and diversity in a luxury retail environment.
- Qualifications: Exceptional communication skills and experience in luxury retail are preferred.
- Other info: Positions available for both full-time and part-time roles.
The predicted salary is between 24000 - 42000 £ per year.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking Luxury Brand Ambassadors for our Creed counter in the new H Beauty store in Silverburn, near Glasgow, opening in June 2025. Looking for Luxury Brand Ambassadors with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time and part-time role.
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Luxury Brand Ambassador employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, making them more likely to purchase.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands to connect with others in the industry, which could lead to valuable insights and opportunities.
✨Tip Number 4
Showcase your customer service skills in any interactions you have prior to applying. Whether it's through social media or in-person, demonstrating your ability to provide exceptional service can set you apart from other candidates.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, ingredients, and brand heritage. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer-facing roles. Emphasise your communication skills, sales achievements, and any specific experiences that demonstrate your ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the luxury industry and the House of Creed. Mention specific reasons why you want to work for them and how your skills align with their values and expectations.
Showcase Your Passion: In your application, express your genuine interest in fragrances and beauty products. Share any personal experiences or stories that highlight your connection to the luxury brand and your commitment to providing an outstanding customer experience.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Before the interview, make sure to research and familiarise yourself with the House of Creed's fragrances, ingredients, and heritage. Being able to discuss specific scents and their unique qualities will demonstrate your passion for the brand and your commitment to providing exceptional customer experiences.
✨Showcase Your Sales Skills
Prepare to share examples of how you've met or exceeded sales targets in previous roles. Highlight your ability to engage customers through storytelling and effective communication, as these skills are crucial for a Luxury Brand Ambassador.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share anecdotes that illustrate how you've created memorable experiences for customers, as this aligns perfectly with the role's purpose of fostering brand loyalty.
✨Demonstrate Flexibility and Team Spirit
Since the role may require working weekends and holidays, express your willingness to be flexible with your schedule. Additionally, convey your enthusiasm for being part of a diverse team that thrives on collaboration and innovation.
