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- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the prestigious House of Creed, known for luxury and innovation.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be part of a team that redefines luxury and creates memorable experiences.
- Qualifications: Experience in luxury retail and a passion for beauty products.
- Other info: Diverse and inclusive environment with a focus on creativity.
The predicted salary is between 36000 - 60000 £ per year.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed counter in Pearsons Enfield, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full‑time role 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer‑facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal‑oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
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Luxury Brand Ambassador employer: Creed
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Get to know the brand inside out! Dive deep into Creed's fragrances, ingredients, and heritage. This knowledge will not only impress during interviews but also help you connect with customers if you land the role.
✨Tip Number 2
Practice your storytelling skills! Being able to share engaging stories about the products can really set you apart. Think about how you can weave in the luxury experience that Creed offers when chatting with potential employers.
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've delivered exceptional service in the past. Remember, it’s all about creating memorable experiences that foster loyalty, just like Creed aims to do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Creed family. Don’t miss out on this opportunity!
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fragrances shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and what it represents.
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. We’re looking for candidates who can demonstrate their ability to engage customers and drive sales, so don’t hold back on those achievements!
Be Personable: Your written application should reflect your exceptional communication skills. Use a friendly tone and be yourself! We want to get a sense of your personality and how you would connect with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure they’re reviewed by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Creed
✨Know Your Fragrance
Dive deep into the world of Creed fragrances before your interview. Familiarise yourself with the key ingredients, the brand's heritage, and the stories behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to create memorable experiences for customers. This will demonstrate your commitment to upholding the luxury standards expected at Creed.
✨Visual Merchandising Matters
Understand the importance of visual presentation in luxury retail. Be ready to share your ideas on how to maintain impeccable merchandising standards that reflect the brand's prestige. This shows that you appreciate the finer details that contribute to a luxurious shopping experience.
✨Be Goal-Oriented
Prepare to discuss your sales achievements and how you've met or exceeded targets in previous roles. Highlight your proactive approach to engaging customers and driving sales, as this aligns perfectly with the expectations for a Luxury Brand Ambassador.
